@kikebeltranena@hblankenstein I don’t want to lose more money so I will be using the vouchers but it will be the absolute last time I ever use volaris to fly again! My family has been using volaris for the past 6 years. I am completely dissatisfied with the service
Worst customer services I have ever experienced! I have tried calling for the past 3 weeks and no answer. Call ends while waiting to speak to an agent. It’s been more than 12 hours since an agent offered electronic credit via Facebook Messenger. I replied to accept and no answer.
Worst customer services I have ever experienced! I have tried calling for the past 3 weeks and no answer. Call ends while waiting to speak to an agent. It’s been more than 12 hours since an agent offered electronic credit via Facebook Messenger. I replied to accept and no answer.
We know that you must have many questions regarding the current situation. We are presenting a high volume of calls, so we have delays in our responses. We appreciate your patience!
If you are looking to make flight changes, the fastest way is here: https://t.co/iLrebnmtaG