Clare M Sutherland

PrjMgr at healthcare charity| long time volunteer at Brockwell parkrun (Herne Hill)| foodie| running to compensate for being a foodie| it's aitch not haitch

[Clare M Sutherland @Melodybee]

@Dr_Jo_S @waitrose It seems we are not alone. This is someone else's review on Trustpilot who has been hacked a few days ago. I have still not received a satisfactory response after having to contact them again. https://t.co/98TVSH4vGZ

[Clare M Sutherland @Melodybee]

@Dr_Jo_S @waitrose I'm waiting for a response. My email address was changed to one from a well known suspicious temp email domain without texting me for 2 stage verification..Fortunately my credit card asked for a code and blocked a substantial payment. Security seems very poor.

[Clare M Sutherland @Melodybee]

@FrankRoosenbeek Same here

[Clare M Sutherland @Melodybee]

@chilternrailway Submitted a claim by post on the 18 May and have not had a response. Impossible to speak to anyone on the phone to chase up. How long does it take to get a refund and what's the phone number to phone to speak to someone who can look in to the delay repay claim?

[Clare M Sutherland @Melodybee]

News from Brockwell parkrun. 14th anniversary coming up on the 14 Dec, and a change of route from the 21 Dec. Also collecting donations for new essential equipment. Read about it here:

[Brockwell parkrun @bwparkrun]

Brockwell parkrun is MOVING, starting on 21 December https://t.co/LQiZGbihEc

[Clare M Sutherland @Melodybee]

@MartinSLewis I thought I would treat my husband to a non barber haircut at Toni and Guy in London. It was around £80 if I remember correctly. He promptly got a part playing an escaped convict in a US documentary and had to have all his hair shaved off a few days later.

[Clare M Sutherland @Melodybee]

Prepare to be spooked at Hampton Court this week. You might even get a glimpse of the ghost of Antonio Verrio admiring his own handy work if you're lucky. #hamptoncourt #halloween #spooky #halfterm

[Clare M Sutherland @Melodybee]

@Londonist I'm stretching the brief I know but the park triangle in South East London can't be beaten in my view -Brockwell, Belair and Dulwich. All very different, all offering ponds & sporting activities and a different vibe. Also, close to the independent Dulwich art gallery.

[Clare M Sutherland @Melodybee]

@benonwine Swimming in the Thames in Sunbury. You could stand up in the middle of the river the water level was so low.

[Clare M Sutherland @Melodybee]

@martingeorge333 @British_Airways Hi Martin, I received an email this morning too about my trip to Valencia and changing seats. Pre-booked seats and now asking me to select and pay for seats again. I'd be interested in their response.

[Clare M Sutherland @Melodybee]

@Philip_Lawrence I agree Philip. Brockwell parkrun is cancelled this weekend for this reason. There's an assumption that 'others' will always give up their run to make it happen, but sadly not enough people came forward.

[Clare M Sutherland @Melodybee]

@WildingMarc @LondonMarathon That's very kind

[Clare M Sutherland @Melodybee]

@WildingMarc @LondonMarathon At my age it's too much pressure to raise the big bucks needed!

[Clare M Sutherland @Melodybee]

I saw a great performance in #dulwichpark by @WhippersnappUK today. Fairies and Pixies is a series of interactive experiences, with storytelling at the end for young children. It's on in June/July. Great fun.

[Clare M Sutherland @Melodybee]

@British_Airways Some of the replies to my original post were scam accounts, including one which looked official from BA. Be careful responding to DM message requests that look like it's from BA. I've resorted to getting a cashback from my CC. So much easier than the terrible BA customer service.

[Clare M Sutherland @Melodybee]

@British_Airways I am due £2k+in a refund. I was told days ago by your CS in India the refund was being escalated. Still nothing. Can I speak to someone who actually has some authority to deal with this? Your customer service options are shocking and completely inadequate.

[Clare M Sutherland @Melodybee]

@British_Airways @British_Airways
Can I check that you use 24/7 Customer Services via WhatsApp to issue refunds using direct transfer apps?

[Clare M Sutherland @Melodybee]

@SoVeryBritish Back in the 60s this was my main meal of the day. I particularly liked cheese flan and mashed potato. The custard always had a thick leather top which you had to cut with a knife!