Mona

[Mona @MeriePurple]

@FreeNow_UK I have sent you a DM

[Mona @MeriePurple]

@FreeNow_UK I have been charged for a trip, I was not in the vehicle for!!! We waited for the cab and he never arrived to collect me!! Your customer service chat doesn’t work!!! Please refund me!

[Mona @MeriePurple]

@UberUKI_Support Received a completely incorrect order!!
I placed my order today and received an order placed on 27 Feb, which contains meat dishes!! Absolutely disgusting!
Issue me with a refund!

[Mona @MeriePurple]

@UberEats Received someone else’s order! My order was placed on 28 Feb and I am a vegetarian! Look at the date on the receipt. Uber Eats issue me with a refund!!
Absolutely disgusting behavior from you.

[Mona @MeriePurple]

@EtihadHelp Thanks for your help.
I was extremely disgusted by the lack of hygiene on the food served on the flight. I will DM you the booking reference and also the name of the flight attendant, who promised us compensation.

[Mona @MeriePurple]

@etihad We had a cockroach in our meal on Flight EY65 taken on 28 Dec 2024. The flight attendant promised we would receive miles, as compensation. Contacted customer service and no mention of compensation! Extremely disappointed about the unhygienic experience we had on Etihad!!

[Mona @MeriePurple]

@Printemps Hello! I have been repeatedly trying to message customer service about returning a parcel. I don’t have a return shipping label in my parcel. Can you please help???

[Mona @MeriePurple]

@British_Airways over 2 months since I submitted my expense receipts for a cancelled flight. No refund given until now!!! What is going on??

[Mona @MeriePurple]

@British_Airways They take over a month to refund people??

[Mona @MeriePurple]

@British_Airways have been waiting for over a month to receive a refund in relation to cancelled flight and related expenses! What is happening?? Where is my refund??

[Mona @MeriePurple]

@imamqomary Who are you?? Why would you rebook a flight for me? Scammer!!

[Mona @MeriePurple]

@British_Airways Our flight from Lyon was cancelled yesterday and we have been booked on the 17:40 flight today. The flight status the flight has been cancelled and also delayed!! What is the correct status?? We have a young baby with us and are struggling!

[Mona @MeriePurple]

@united Have sent my confirmation number in a PM

[Mona @MeriePurple]

On hold with @united for 4 hours and managed to book a bassinet seat for my 5 month old. Told we were guaranteed a bassinet for our return from SFO to LHR. On the flight was told there were no other bassinets, as they were given to others. They told us to put

[Mona @MeriePurple]

@BootsUK I am unable to add items on the Boots app and also on the Boots website. Can this please be remedied? Thanks!

[Mona @MeriePurple]

@ultimocracy @DeliverooHelp I have experienced the same thing!! Will need to contact the bank to let about Deliveroo’s stealing. Hope we get our money back!

[Mona @MeriePurple]

@DeliverooHelp disgusting customer service unable to offer a replacement order or a refund for an order that was not delivered!!! Was charged £40.99 and I am 9 months pregnant!!! Will never use Deliveroo again!!!!!

[Mona @MeriePurple]

@Deliveroo terrible customer service today!!!! Placed an order which was not delivered and was charged £40.99! Customer service was not able to refund or offer a replacement order. I am 9 months pregnant!!! Will never use deliveroo again!!!!

[Mona @MeriePurple]

@Biogroup_UK are your antigen fit to fly tests accepted by the US?