Michelle

Proud to work for the NHS. Now a Specialist Community Public Health Nurse, after 12 years on a SCBU. Mummy to 2 cheeky monkeys and wife to a 3rd!

[Michelle @Mich19Jane]

@HollisterCo my order has just arrived but we are missing an item and it’s listed as being in the parcel!!!

[Michelle @Mich19Jane]

@NinjaKitchenUK my husband has a case number for our faulty air fryer, and has been trying to get a reply from you for the last month! Please can you advise.

[Michelle @Mich19Jane]

@OfficeShoes please help! One pair of trainers I ordered last week has arrived but the other has not been dispatched?!?

[Michelle @Mich19Jane]

@OfficeShoes hi, I ordered two pairs of trainers last week. One was dispatched yesterday but the others have still not been dispatched!!! Please help!

[Michelle @Mich19Jane]

@Matalan @Matalan hi Matalan! I made an order on Sunday evening before the 22:00 cut off, for next day click and collect but still haven’t heard anything about collection?

[Michelle @Mich19Jane]

@TiffanyAndCo please help. My necklace chain just broke. It’s less than 6 months old and I’m absolutely gutted after working so hard to pay for it with the matching bracelet.

[Michelle @Mich19Jane]

@Pandora_UK hi Pandora, I am trying to message you but am unable too. My daughter purchased her first 2 charms in NYC and was very excited to get her free bangle. However they only had one that was way too big for her. Our local store does not have any to swap. Please help!

[Michelle @Mich19Jane]

@OfficeShoes I have been in contact to Dr Marten and have a had a reply from Office via messenger. Unfortunately I do not have a local store. Dr Marten have reassured me.

[Michelle @Mich19Jane]

@OfficeShoes I have had my Dr Marten Blaire slides for 5 and a half months and the sole seems to be falling apart after general use??? My boots are years and years old with no sign of wear at all!

[Michelle @Mich19Jane]

@Georgeatasda picked up order yesterday, ordered a bedding set and got sent a grey furry throw! Went back to Asda today to sort and get refund. Now my son has no bedding!

[Michelle @Mich19Jane]

@JohnLewisRetail please help! I’ve tried contacting via messenger and I’ve DMd here. Trying to arrange delivery as I’ve received a text but no answer when I phone the number!

[Michelle @Mich19Jane]

@NewLookHelp I have followed the instructions and uploaded pics but message still hasn’t been read or addressed???

[Michelle @Mich19Jane]

@NewLookHelp please help. I have DMd you for support but I’m just getting an incorrect robotic reply!

[Michelle @Mich19Jane]

@glasses_direct please please please can you tell me when the Ray Ban RB7046-51 will be back in stock in transparent grey??? I already have the black ones and love them so much 🙏 😎

[Michelle @Mich19Jane]

@NewLookHelp @newlook I have done this and sent the requested information with no reply still!

[Michelle @Mich19Jane]

@newlook it appears we have been overcharged for the jeans I ordered for my daughter which arrived this morning. We paid £19:99!!!

[Michelle @Mich19Jane]

@NewLookHelp @newlook Please see my reply and DM!

[Michelle @Mich19Jane]

@NewLookHelp @newlook I have direct messaged a few times with no reply from a human! I’ve sent my order number via a DM and would appreciate a reply please.

[Michelle @Mich19Jane]

@Joulesclothing hi Joules. I tried contacting yesterday but haven’t had a reply. My order arrived yesterday but my boots are faulty 😞

[Michelle @Mich19Jane]

@DunelmService hi, I picked up 12 charcoal charger plates via click and collect yesterday. They were all marked at a reduced price, but I paid full price when ordering and didn’t have my card to ask for a refund. Please can the difference be refunded to me to save me another trip