@Naz58081499 Hello there, thank you for reaching out. We're truly sorry to hear about your experience, especially while you're recovering from major surgery. This is not the experience we want for our customers. Please send us a private message so we can further assist.
@SteveJo46670497 Hey Steve, thanks for reaching out. We're truly sorry to learn that your Ninja CREAMi left bits of plastic in your treat. Please send us a private message with your reference number, full name, and email address, so we can review the status of your escalation and assist further.
@Michell35284310 Hi Michelle, thank you for bringing this to our attention. We're very sorry to hear about your experience and understand how frustrating this must be. We'd like to look into this for you and help get this resolved. Please send us a private message.
@Nanna_Helen Thanks for the update. We're pleased your order has now been placed and that this has been resolved. We appreciate your patience throughout the process, and if you need any further assistance, don't hesitate to reach out.
@Amandasleigh Hello Amanda, thank you for reaching out to Ninja Kitchen UK .We're very sorry to hear that your Ninja Crispi arrived without the crisper plate, and we completely understand how disappointing this must be. We've sent you a private message so we can gather some additional details.
@Lindajh63 Hey Linda, thank you for reaching out to us with this. At this time, the steam racks are not yet available for purchase. We recommend keeping an eye on our website and social media channels for future updates regarding availability
@mjb8028 Hi Mark, as your Woodfire was gifted to you, please use the date you received it and select Gift as the source when registering. If you need further assistance, don't hesitate to reach back out to us. We hope you enjoy your Woodfire and those pulled pork plans sound delicious!
@WinnoClark Hi Wayne, we're sorry to hear about your experience and understand how inconvenient this must be. We'd like to look into this for you and review the support you've received. Please send us a private message with your case number and details, and we'll be happy to help further.
@jadeamba Hi Jade, we're sorry to hear that the ice melted 22 hours into your camping trip. Especially after you followed the recommended steps. Please send us a private message with the exact model number so we can look into this further for you.
@krishnah141 Hi Krishna, we're disappointed to hear you're experiencing issues with your Shark Air Purifier. Please check your DMs, as we've sent you a message to gather some details and help further.
@jessicarrhxo Hello Jess, thank you for your interest in the Ninja Thirsti Drink System. At this time, we do not have any information regarding its release in the UK. We recommend keeping an eye on our website and social media channels for the latest updates, and new product releases.
@GJCP911 We’re sorry to hear about the squeaking issue with your product. Could you please send us your model number along with your contact information? Our Support Team will review your details and reach out to assist you further as soon as possible.
@sparkydan26 Hi Daniel, We’re really sorry to hear that you haven’t heard back regarding your support request for your Ninja kettle. We’ve sent you a private message so we can look into this for you and help get things sorted as quickly as possible.
@JMesh92 Hey James, we're sorry for the wait and we understand your frustration. We certainly don't want you to feel ignored, and we'll be happy to take a look. Please send us a private message with your ticket number(s), your email address and your full name. We appreciate your patience.
@StevieTheFixer Hey Stevie, thank you for reaching out to Ninja Kitchen UK. We'd be happy to help you register your unit. Please send us a private message when you have a moment, and we'll guide you through the registration process and provide the information you need.
@rackysafc Hello Paul, thank you for bringing this to our attention. We're sorry to hear about the difficulties you've experienced with your tiktok shop return. We understand how disappointing this must be. We've sent you a private message so we can look into this further.
@NinaketelUK Thanks for reaching out and letting us know. We're really sorry to hear you haven't received an update yet. If you could please send us a private message with your details, we'd be happy to look into this further for you and provide an update as soon as possible.