@johnlewishelp I used WhatsApp customer service and they said a bank statement is not acceptable. What is the best customer service option to provide a statement to? Thanks!
@johnlewishelp It is 2022, is the only proof of purchase you can accept a paper receipt? My Apple Watch bought in 2020 so not even two years old and needs repairing and I canโt get help because I donโt have a paper receipt ๐คจ does a serial number not help?
@jet2tweets is someone able to assist with booking seat issue? Iโm trying to check in online and canโt get past seat booking even though I already paid for that. Iโve been on the phone for 2 hours solid with no answer!
@VoyagePriveUK your customer service is an absolute disgrace. How can you run a travel company without a phone line and then take about six years to answer an email! Ridiculous.
@VoyagePriveUK your customer service is an absolute disgrace. How can you run a travel company without a phone line and then take about six years to answer an email! Ridiculous.
Is anyone else as pissed off as me about the new @ASOS return process?!!! Omg Iโve been trying to return an item for about four week kill me now ๐๐๐๐๐
@Hoseasons being as helpful as ever... 3 days to respond to a DM to tell me to read their website ๐คจ Thank god for Lily, would never have thought to do that!
@Hoseasons are you actually going to allow people to download their voucher since your holding money from cancellations. Why doesnโt it download when you request on the website?
@8buckers8@Hoseasons I wouldnโt even bother, they clearly have a blanket approach. Just wait for your voucher and go on a forced trip away ๐ didnโt realise my own money wasnโt mine anymore ๐ even when they cancelled ๐ค
@Hoseasons This service is getting a bit ridiculous now...my booking has been and gone and still no one has contacted me. I paid this in full at time of booking so Iโd like to understand my options. I still cannot get through to any phone line. Please call, my DM has been ignored