@Airbnb guest refused to leave my property after a stay.
Reservation was canceled without confirming vacancy → unauthorized occupant for months.
Police + legal involved. Major losses.
Case closed, no compensation.
How are hosts protected?
@AirbnbHelp To be clear, this is not a standard support issue.
This involved legal action, forced payment to regain possession, and ongoing damages.
@Airbnb this requires escalation and a clear resolution.
@Airbnb guest refused to leave my property after a stay.
Reservation was canceled without confirming vacancy → unauthorized occupant for months.
Police + legal involved. Major losses.
Case closed, no compensation.
How are hosts protected?
@AirbnbHelp@AirbnbHelp replying here so it stays connected.
I was asked to DM and got no follow-up or call.
Reservation was canceled without confirming vacancy, leading to months of unauthorized occupancy and losses.
Please escalate and resolve.
@MichaelNikraves Hi Michael. We would like to take a closer look. Could you please DM us more details and share the email address associated with the Airbnb account? Thank you. https://t.co/WCQEFGIlXC
@Airbnb asked me to DM. I did. No call, no follow-up.
Meanwhile this case involved:
• Unauthorized occupant for months
• Police + legal action
• Forced payment to regain possession
• Ongoing damages + expenses
Case: HMJZXQ8FJ4
Still no resolution.
@Airbnb please respond
@bookingcom Hello we have not been able to get any of your cs agents to fix our issue. Seems like people are using bdc to make fraudulent reservations and never paying. This has really impacted our business and we need to get this fixed asap.