@YouTubeTV and @disney we a pay a premium for your services to have access to valuable content, like Monday night football. Let's find the middle ground and move on.
@downbadbears This back and forth is stupid. Both are great and make the players around them better. I am happy that Caleb is having a strong year! The NFL is better with great young QB's, like Jayden and Caleb!
@Tyvet80@StubHub I am so sorry to hear that. I have received several DM’s from others sharing similar stories. @StubHub failing too many customers. This will impact their business.
@StubHub with horrible customer service. Traveled to go to the Penn State whiteout game for my son’s senior year and they couldn’t get the tickets we purchased a month ago and couldn’t get any alternate tickets. On top of that the customer service was not helpful or caring!
This is a great example of how companies, like @StubHub, fail to gain customer trust and loyalty when it matters most. I have worked with plenty of companies that further my trust when a bad situation is created. Much better experiences on Gametime!
A quick update for this interested in how @StubHub responded in DM’s. They shared they are sorry and that a refund is being processed. No, they did not offer any additional discounts or try to cover expenses for travel and accommodations to watch the event outside the stadium.
I sent @StubHub a DM last night and didn’t hear anything back. Word of advice when travel is required for your event. Do not accept that they have up until 2 hours before the event to get your tickets. It is a terrible policy and puts the buyer in a really bad spot.
@commanders_365 Wear your gear! I live up in the Philadelphia and have been to a couple of games. Most Philly fans get a bad rep and have been no problem. Like anywhere else, don't be obnoxious and be tolerant to heckling and you will be fine.