@AvantiWestCoast is there standard premium available on the 16.45 Wolverhampton - Birmingham New Street?
Struggling to book/reserve seats and two in our party have disabilities/additional needs
@AvantiWestCoast just witnessed two very passive members of staff dealing with a customer in the Euston first class lounge. The customer was trying to explain something to them and the two colleagues were smirking, passive aggressive and closed body language. Poor show
@TUIUK any chance you could help please? My sister may have left her iPhone on the 06.55 Birmingham to Chania flight yesterday. I don't suppose there's any chance of seeing if it's been handed in, is there?
@AvantiWestCoast hi, I've just tried to amend my tickets - the payment has been taken but the website said it couldn't be taken. My tickets haven't been amended. Can you help please?
@AvantiWestCoast I appreciate that it was misread, but being asked 'can you understand what I'm saying' and then the colleague walking away when I'm trying to find out what to do isn't helpful.
I did get through, thank you.
@AvantiWestCoast i never really have a bad experience with your colleagues, but had a very unhelpful man checking tickets at the barrier of the 19.10 Euston to Wolverhampton. He scanned my ticket, said it was for tomorrow, and was very patronising. This is the ticket!
@nextofficial my twin sister who has Downs Syndrome was trying to buy some items from Next Home in Telford. When it was her turn in the queue, the member of staff walked off - completely unacceptable
@CrossCountryUK oversold/subscribed 1st class 14.11 Leeds to Birmingham. Whatโs the point in buying a grossly overpriced ticket for a service you donโt deliver on?
@WMFSTettenhall@WestMidsFire@TettenhallPages Just curious as to how one would get the fire appliance past the telegraph pole - if you were able to get past the tight corner that even cars struggle with?
@CllrSohail@Udey86 I donโt want an argument, rather accuracy. I called out the difference as you mentioned the farm, not the childrenโs home, hence why I stated that they are different. I know that UPF has been absent from the mind of the council for a while.
@CllrSohail@Udey86 Read my replies, I donโt have issues with UPF CH (nor UPF). I have an issue with your weak arguments against the childrenโs home in Keepers Lane. You are my local Cllr, who worryingly doesnโt know the difference between UPF CH and UPF.