michaelmalki

Food, Arsenal, & the Mrs.

[michaelmalki @MichelMalki]

@Uber_Support @UberEats
https://t.co/IEjevNZF7f
Purchased $100 gift card from your site 2 months ago. Not issued. You keep sending me automated DM with the same form to fill out. I’ve filled it out twice. No response. No gift card.
#poorcustomerservice
#badcustomerservice

[michaelmalki @MichelMalki]

@UberEats @Uber_Support
Why is it so hard to get help?
Wife purchased $100 gift card Dec 17. You draw payment from her bank account. No gift card issued.
Jan 20 she fills out form you requested from support. No response.
You’ve taken money for a service you have not provided!

[michaelmalki @MichelMalki]

@Uber_Support I’m not convinced that you’re sorry about your #badcustomerservice you keep sending me the same automated DM with a link to a form that we had already filled out a month ago and no response from you. It’s been 2 months since purchasing your gift card and still nothing received?!

[michaelmalki @MichelMalki]

@UberEats @ubereatsaus Is this a legit page? Wife lost $100 trying to buy a gift voucher for a friend. Can you confirm? She never got a confirmation email and neither did the friend (who just had a baby and could really use the gift) https://t.co/IEjevNZF7f

[michaelmalki @MichelMalki]

@Uber_Support This is becoming quite silly, in fact disrespectful to a paying customer. It has been a month now since we followed your instructions and have yet to hear back. You have happily taken $100 payment from us for a gift card that still hasn’t been issued. #badcustomerservice

[michaelmalki @MichelMalki]

@Uber_Support DM you on January 20. Followed instructions. No help received even with follow up. Getting the same automated msg. #badcustomerservice

[michaelmalki @MichelMalki]

@Qantas flight Sydney to Haneda delayed by 17h! And no compensation but taxi tickets back home. Lost accommodation and Disney tickets in Japan. So disappointed. #poorcustomerservice

[michaelmalki @MichelMalki]

@Qantas Thanks Nat! I’ve DM you.

[michaelmalki @MichelMalki]

Booked a ticket 2 Bali with @Qantas with frequent flyer points. Flight 2morrow but still have no e-ticket! Help!

[michaelmalki @MichelMalki]

@Qantas I’m waiting on the phone for over an hour... still no help. #CustomerService. Flight tomorrow Sydney to Bali but still no sign of the e-ticket.

[NOM @NoussiM]

@lastminute_au I desperately need ur help NOW. @TigerAirwaysAU just cancelled departure to Adelaide tmr am. booking package w u. B-day trip!

[michaelmalki @MichelMalki]

@SRMetropol Cheers guys!...Your show got me through the long winters up there :-) You rock!

[Melthodhaye Crew @Melthodhaye]

Begin everyday with prayer, continue with hope, and end with thanksgiving.
St Theophan the Recluse

[michaelmalki @MichelMalki]

@LYN13101 I'm honored. Don't get too comfy though, it'll gobble down your time...You've been warned 😝

[michaelmalki @MichelMalki]

@_Michel_issa bravo Michel, bravo...you are a true champion mate!

[michaelmalki @MichelMalki]

@DeyroyoSamuel how's this for you? ☀️😎👌

[michaelmalki @MichelMalki]

@DeyroyoSamuel great point. Love it!

[michaelmalki @MichelMalki]

@JackWilshere tbh, mine is the signing of Özil. Master stroke from the Boss. #TellJack

[michaelmalki @MichelMalki]

“@DeanLDN22: “@whatgap: Did we buy a different Özil than the one that was at Madrid?”

Awkward.

[michaelmalki @MichelMalki]

@AmericanAir already done. Reference number 1-1195188564. sort it out. #bad #customerservice