Michelle Hohman

Pay It Forward

[Michelle Hohman @MichelleHohman2]

@Airbnb absolute worst customer service. Can’t speak to a human. Can’t make a reservation. #worstcompany #worstcustimerservice

[Michelle Hohman @MichelleHohman2]

@Airbnb u denied my reservation stating u decided I would be having a party. This is beyond absurd. I’ve never had a party. I don’t plan on having a party. All of this with never speaking to me or allowing me to speak to someone in charge. Explain ? #worstcustomerservice

[Michelle Hohman @MichelleHohman2]

@AerLingus 90 + minutes and still waiting for bags. Completely unacceptable

[Michelle Hohman @MichelleHohman2]

@hm can u explain the logic that I can’t return over $150 in store making me either now drive to post office or another HM ? Really ramping up that customer service

[Michelle Hohman @MichelleHohman2]

@AmericanExpress @CentralParkNYC Hey. @AmericanExpress I’ve been on hold three hours. No one has checked back. For a problem u can’t seem to fix. Worst customer service

[Michelle Hohman @MichelleHohman2]

@FedEx @youngchase907 Hey @FedEx using words “it was a local delay” is not an answer to why your GUARANTEED package was delayed 3 days. Customer service FAIL

[Michelle Hohman @MichelleHohman2]

@PlayBetcha @VividSeats @VividSeats I have a large credit that is saying expired. But I have notices from u that doesn’t expire till end of year. I need someone to contact me asap

[Michelle Hohman @MichelleHohman2]

@VividSeats @PlayBetcha Hours trying to get a human on phone. Simply to find out amount of credit I have. Absolutely ridiculous

[Michelle Hohman @MichelleHohman2]

@JetBlue Is site down?

[Michelle Hohman @MichelleHohman2]

@VividSeats @PlayBetcha Need customer service. Your phone line is ridiculous. Please message me. This is absolutely maddening

[Michelle Hohman @MichelleHohman2]

@VividSeats Hey @VividSeats I cannot use my credits and I cannot get ANY SUPPORT ? your customer service requires an order #. I don’t have an order # if I CANT USE MY CREDITS TO PLACE AN ORDER

[Michelle Hohman @MichelleHohman2]

@Delta Hey @Delta was just told I have to wait in a line 6 rows deep to show paperwork u already approved. And if I miss my flight “Owell. U will need to rebook “. Beyond horrible customer service

[Michelle Hohman @MichelleHohman2]

@Delta @delta I was on hold for 4 hours this am and now 2.5 hours tonight. All to cancel a first class flight that left this am but I could not cancel online. Unacceptable. What are we supposed to do if u can’t provide a service to cancel flights ?

[Michelle Hohman @MichelleHohman2]

@Airbnb I cannot get a human to help . Just get sent links. I need help with two reservations and need a representative to respond. Why can guest get immediate help and hosts zero?

[Michelle Hohman @MichelleHohman2]

@AirbnbHelp U responded. A day later someone messaged me. Then they said it’s another department. Then that department said it’s another department. All taking no responsibility. All via text. No call. How is this helpful?

[Michelle Hohman @MichelleHohman2]

@AirbnbHelp I need a human to call me when u take thousands from my account as an “adjustment “ with zero detail

[Michelle Hohman @MichelleHohman2]

@AirbnbHelp Once again the only way I can get in touch with a human at Airbnb. After they continue to just pull money and make adjustments on my account with little to no explanation. Is to come on here and complain how horrible your customer service is

[Taye Diggs @TayeDiggs]

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