Nice one @robbiewilliams £110 for a seated ticket to your upcoming tour, even more if you want a decent seat 🤬 I can’t stand I have MS. Great way to price out your fans. For relevance I paid £60.50 for @coldplay at Wembley Stadium, at least we know who appreciates their fans
Some of you have gone WAY too far. TOXIC. Attacking norm for crap he has NOTHING to do with? Melissa made a call that was hers alone. She wants/needs a break. Respect that. Factors involved that are nobody’s business. Norm, who’s given more than anyone to you all. Just SHITTY.
@jet2tweets can you confirm whether your refund portal is actually down or not? Day 27 and still no refund. I was told that there’s a problem with the HSBC portal on Monday and it will save me the 2+ hours on hold if you could tell me if this is still the case. Thank you
Honestly could cry. Just spent 68mins on hold to @jet2tweets they answered finally and couldn’t hear me and cut me off 😢😢😢 I can’t keep doing this everyday. I just want the refund that you were meant to pay me 11 days ago, the timescale YOU gave when YOU cancelled!
Really don’t understand how @jet2tweets are still in business. There customer service is awful. They don’t answer their phones. They cancel holidays without communication and don’t pay refunds in the timescales they set! Still waiting Day 25 😡
@Taniagilm12 @jet2tweets The email reply was it can take 21 days to receive a reply and the live chat was due to high volumes and low staffing please phone 😩 feel like banging my head against a wall. Thanks for the reply though x
@jet2tweets Tweeting, not answering phones though. Not refunding customers after cancelling holidays Rutgers. Day 25 no refund even though YOU told me 14 days for refund DISGUSTING customer service!