Michelle Reilly

Global tax compliance and contractor management solutions geek with Essex girl tendencies..

[Michelle Reilly @Michelle_6CATS]

@WrenKitchens please can you tell me how to get a response from your care team? 5 days of having no water in our kitchen due to a faulty tap. I have chased your team for an update and nothing!! Kitchen is just 1 year old!’

[Michelle Reilly @Michelle_6CATS]

see it, say it, sort it? saw this bag on the floor @ Kings X reported it to 2 staff who said they didn’t know what to do and a policeman who told me to pick it up and take it to lost property, what the hell? What about security risk??? @metpoliceuk @BTPLondon @Kingscrostation

[Michelle Reilly @Michelle_6CATS]

@richardpbacon Have you heard yourself??

[Michelle Reilly @Michelle_6CATS]

Disgraceful we did not get more notice. Seems a deliberate act to get money for nothing!!

[Michelle Reilly @Michelle_6CATS]

Fuming 😡 Yesterday after paying £1000’s for @DianaRoss tickets pre lockdown, we were notified our tickets had been allocated to this Thursday. In the middle of holiday season and the train strike. None of us can make it. We stand to lose our cash!! @Ticketmaster awful service

[Michelle Reilly @Michelle_6CATS]

@AskNationwide It’s too late now you have not made the payment and we were supposed to complete in a house today!!!!

[Michelle Reilly @Michelle_6CATS]

@AskNationwide well I held on the phone for an hour & 15 and I was told you have not processed the payment in the timescale even though I did everything correctly. You will not let me speak with a manager, give me a reason or tell me what the next step is appalling!!

[Michelle Reilly @Michelle_6CATS]

@AskNationwide @AskNationwide they were open at 2pm when I called for the first time today but did not help and still did not process the payment. Your service is the worst I have ever experienced

[Michelle Reilly @Michelle_6CATS]

@AskNationwide @NetflixUK @AskNationwide @MoneySavingExp @MartinSLewis someone needs to look into Nationwide to find out what is going on here. Guaranteeing CHAPS payments and then refusing to give information on why payment are being held and not processed

[Michelle Reilly @Michelle_6CATS]

@AskNationwide @NetflixUK What about the fraud that @AskNationwide commits on their customers. You have failed to process a CHAPS payment today and I am now facing losing the house I am trying to buy. I have been on the phone to your team for 4 hours and nobody can tell me the status of the payment

[Michelle Reilly @Michelle_6CATS]

@AskNationwide I have been on hold for 1 hour and I still waiting for someone to help me. The CHAPS team have gone hoe and your managers won't accept calls!!!!!!!! I have someone in the fraud team trying to get someone to take the call!!!

[Michelle Reilly @Michelle_6CATS]

@AskNationwide Already logged a complaint. You have failed to make my payment with no reason given and have deliberately avoided escalating my call until all teams are unavailable after 5pm!!!

[Michelle Reilly @Michelle_6CATS]

@AskNationwide Complete digrace

[Michelle Reilly @Michelle_6CATS]

@AskNationwide Your customer service team have cut off my call twice today and are refusing to let me speak to a senior member of your team. I am on the phone to your fraud department and for the last hour they have been trying to find a manager to escalate the situation to. Still holding

[Michelle Reilly @Michelle_6CATS]

Has anyone else had experience of @AskNationwide holding high value payments whether incoming or outgoing with no explanation or reason?

[Michelle Reilly @Michelle_6CATS]

what a shambles @AskNationwide. Twice to the bank to make a transfer today and systems were down. Made the payment using your banking platform and now the payment has gone missing. On hold for 40 mins and cut off, now been on hold for 25 mins.

[Michelle Reilly @Michelle_6CATS]

On our way to Manchester for the APSCo Ball. It’s been a long time coming @APSCo_org @AnnAPSCo

[Michelle Reilly @Michelle_6CATS]

@AnnAPSCo @APSCo_org @StAnnsHospice @KingsbridgeCI @BullhornUK @6catsint @Qdoscontractor @LocktonUK @We_Are_Mercury @WeDo_Finance @MidlandMCR Can’t wait!!!

[Michelle Reilly @Michelle_6CATS]

@APSCo_org @6catsint Such a fantastic night and so super proud that 6CATS won an ASPCo award ☺️

[Michelle Reilly @Michelle_6CATS]

@IKEAUK confirmation of delivery on Friday only one box delivery out of 4 and all options to make contact with IKEA are switched off!!! How do I make contact about this?? Terrible service