@Europcar_AU Thanks Team. There has categorically been an error on the Europcar side and all videos from the hotel lobby will prove that but I do appreciate the fast reply from you and look forward to a swift resolution. Happy new year.
@Europcar_AU rental agreement 6508961983- free weekend booked & now charged as your team say I returned the car 1 day late & returned keys to member in car park which is untrue - Pullman video will verify I returned on correct day before office closure (1/2)
(2/2) & returned keys to staff member (female with brown hair) at in house desk. Very disappointing mistake and untrue to say I returned late. Over 40 rentals without any issue from me as a Privilege elite VIP Please rectify asap or I will be forced to perform a charge-back.
@Europcar_AU I am privilege VIP elite member and I want to access my priority pass benefit. Your email customer service team have no clue and now I'm 6 emails deep and they are still sending me template emails 'apologising for me encountering issues with my online account π. It's terrible.
@VodafoneAU started a new 12 month plan & have not been sent a confirmation invoice for the contract which I need. I have chatted with your chat team twice to be told that it would be sent in 24/48 hours,this was a week ago & still nothing received? Help pls
@VodafoneAU started a new 12 month plan & have not been sent a confirmation invoice for the contract which I need. I have chatted with your chat team twice to be told that it would be sent in 24/48 hours,this was a week ago & still nothing received? Help pls
@Europcar_AU @collective_llp@acremades privilege elite customer here. Left an item in car on Friday at Melbourne airport. Called the call centre, Sydney airport called Melbourne, I've sent numerous emails and was promised a call back - I have had nothing. Surely you have a process for this? Help me ASAP please
No Apple Pay Cash in Australia on ios11.2 but on the plus side let's hope they have fixed all the freeze bugs & I don't have to reboot my phone five times a day #Apple@AppleSupport