Michael Dell

Branch Manager of Diss, East Of England Digital ACE

Views are my own and not of my employer

[Michael Dell @MikeDell5957]

If your ordering an @TheOodie then don't expect it to arrive for a good month! I've been waiting 3 weeks now and they still can't tell me when mine will be dispatched. Website now says 72 hour delay in dispatch - lies! Even though I've been told the website now says the truth

[Michael Dell @MikeDell5957]

@SkyBet Justin Thomas #FreeBetFriday

[Michael Dell @MikeDell5957]

@EssexCricket @debsmackness27!!!

[Michael Dell @MikeDell5957]

@Pschmeichel1 @ManUtd 3! #Legend

[Michael Dell @MikeDell5957]

@IainDoesJokes Looks like how Ipswich was a few years back 😜🤣

[Michael Dell @MikeDell5957]

Never buying a sofa from @DFS again. 2nd no show service manager visit today. Promised call backs from head office and Bury St Edmunds branch which they haven't done and now they think its acceptable to hang up on me! Also your complaints online form doesn't allow you to submit!

[Michael Dell @MikeDell5957]

@SkyBet why have you not paid out on Lukaku golden boot each way (top 4)?

[Michael Dell @MikeDell5957]

@O2 Yes but I'm not calling about that

[Michael Dell @MikeDell5957]

I give up with @O2 . Trying to call them to discuss extra charges on my bill. Say what I'm wanting to call about and get told "thank you, good bye". Chat feature not working either 🤬

[Michael Dell @MikeDell5957]

@O2 But I can't even get in a queue to wait....

[Michael Dell @MikeDell5957]

@O2 You won't get to my call if your recorded person keeps saying good bye and ending the call. Webchat again, unavailable

[Michael Dell @MikeDell5957]

@VirginAtlantic OK a fews hours is good, waiting days isn't, so I'm glad you have committed to that. Look forward to a reply tomorrow at the latest 👍

[Michael Dell @MikeDell5957]

Surprise surprise @VirginAtlantic have failed to keep to their promise of a refund in 120days. I've patiently waited a ridiculous 120days for a refund & they still can't get their act together. For a company who pride themselves in cust service they have truly let themselves down

[Michael Dell @MikeDell5957]

@VirginAtlantic I have done. When shall I expect a reply?

[Michael Dell @MikeDell5957]

@andrewdarling12 @MartinSLewis @VirginAtlantic Passed my 120days also now. All from a company who pride themselves in customer service 👏

[Michael Dell @MikeDell5957]

@TogetherEnergy I have now successfully switched away from yourselves from the 7th July. I believe I will be heavily in credit. When shall I expect my final bill and refund of credit account balance please? I have had no reply from my email

[Michael Dell @MikeDell5957]

@NatWest_Help I have a new phone so trying to get the app on here however keep getting this stupid message even though I have signal. Been trying now for 2 weeks! Uninstalled in app but still doesn't work.....

[Michael Dell @MikeDell5957]

@greateranglia Yes

[Michael Dell @MikeDell5957]

@greateranglia 🤷‍♂️ not sure....

[Michael Dell @MikeDell5957]

@greateranglia Through work, maybe via Capita?