Hi @OctopusEnergy, we are Octopus customers and joined Outgoing Octopus on 17 July. As yet none of the electricity to the grid has been credited to our account. When is it likely to be credited? Thanks
Hi@OctopusEnergy, we are Octopus customers and joined Outgoing Octopus on 17 July. As yet none of the electricity exported to the grid has been credited to our account. When is it likely to be credited? Thanks
Hi @OctopusEnergy, I am a customer of Octopus Energy and have just had solar panels and battery installed. We are waiting for the MCS and Commissioning Certificate from the installer and are currently exporting energy to the grid. Is there anyway we can get paid for this energy?
Hi @OctopusEnergy, we have been an Octopus customer (gas & electricity) for over 2 years and account always in credit. Having solar panels and battery fitted in 2 weeks and wanted to change to tariff Intelligent Octopus Flux but it is temporarily unavailable!!! Why