@Kelchance5 Hi, it's disappointing to hear the issues are still ongoing - we can understand why you're upset. This is with our escalated MINI Customer Service Complaints Team - we'll advise your case handler you've been in touch and to reach out to you with an update.
@Kelchance5 Hi, thanks for your further comment - we're sorry to hear you feel this way. Your case has been escalated to the highest point in MINI UK, please keep an eye on your inbox for further communications.
@Lara1273 Hi Lara, it is Motability Operations, who are responsible for select ing specific models and options for the scheme to ensure affordability, practicality, for eligible customers. Please contact Motability Operations directly.
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@BuenoCrypto26 Hi Chris, we're sorry you've not had a response. Please DM us with your contact details, and we'll arrange for you to be contacted urgently.
@Kelchance5 Hi Kelly, thanks for your post. Your complaint has been picked up by an agent and is being looked into. They'll contact you shortly on the other Social Media Platform.
@Kelchance5 Hi, thanks for your DM. can you please follow us, so we can respond to your DM? We're unable to due to your settings - we look forward to hearing from you soon.
@Kelchance5 Hi, thanks for your message. This isn't the experience we want for our customers - we understand your disappointment. So, we can look into this for you drop us a DM with your phone number, VIN along with some more information about what has happened.
@BuenaCrypto26 Hi Chris, we're over the moon to hear you're interested in buying a MINI - great choice. Please DM us we'll be happy to answer any questions you may have, or DM us your phone number and we'll arrange for you to be contacted.
@thomas_hynes Hi Thomas, thanks for your post. We're sorry to hear about the issue with your MINI - we can understand your concerns. Please can you DM us with your case number so we can look into this for you. We'll do our best to help where we can.
@SPLofthouse Hi Stephen, we're sorry to hear about the fault with your MINI. We'll be happy to look into this for you please DM us with your full name, phone number, VIN number and a bit more information.
@dysfuctionalbpd Hi Ashleigh, we're sorry to hear you've had a puncture and you're facing delayed assistance. Please DM us with your registration, full name and contact number, we'll help where we can.
@Jasperj30Mel Thanks for your inquiry. So, we can look into this further for you. Please DM us with your full name, phone number and a bit more information.
@JamJam77828 Hi Jim, we're sorry to hear about the media experience on your new MINI Cooper - we can understand why you'd be frustrated. Please DM us with your VIN, full name and phone number and preferred MINI Centre, and we'll arrange for you to be contacted.