Georgia Organ

[Georgia Organ @MissGeorgiaO]

@Secretsales please tell me how I contact you to resolve this!!

[Georgia Organ @MissGeorgiaO]

@Secretsales I have tried & tried to contact you for a refund that I had confirmed via email a month ago telling me it would be back in my acc in 10 days & now we are 29 days later & the money still isn’t there!!! Such bad #customerservice

[Georgia Organ @MissGeorgiaO]

@Mango each & every time I ring your customer service number it just cuts me off. I’ve done an online query form & no response. Placed an order over 11 days ago & still not received it - please advise what I’m meant to do…?!

[Georgia Organ @MissGeorgiaO]

@British_Airways Hello - is anyone there? Please advise me what to do…the phone number just gets cut off after an automated message?!

[Georgia Organ @MissGeorgiaO]

@British_Airways please can I have a response about whether my hotel arrangements will change accordingly with the flight cancellations & reschedule that you’ve made which means our holiday is shifting by a whole day?! I want to know that I’ve got a hotel when I get there or not!

[Georgia Organ @MissGeorgiaO]

@British_Airways Just been trying again now & I literally get an automated “sorry we can’t take your call right now” & then it cuts off…please suggest what I should do?

[Georgia Organ @MissGeorgiaO]

@British_Airways They literally cut me off - cannot get through for love nor money, so what do you suggest?

[Georgia Organ @MissGeorgiaO]

@British_Airways sat on hold again for a further 30 mins this morning to try & get an answer to 1 simple question but got told I needed to select option for flight & hotel bookings…which I did - & then they cut me off! Infuriating! Can someone please answer me!!

[Georgia Organ @MissGeorgiaO]

@British_Airways hello - I received an email over Christmas regarding a flight change to my holiday booking - I just want to confirm that before I accept the flight change, which is a whole day earlier, that the hotel booking changes in accordance too? TIA - Georgia

[Georgia Organ @MissGeorgiaO]

@British_Airways is anyone going to reply to this? I sat on hold about 4 times yesterday each 20 minute stints just to be cut off…

[Georgia Organ @MissGeorgiaO]

@Hermesparcels how can I get in contact with an advisor? I have a missing parcel!! Says it was delivered but hasn’t and then I checked the address and it’s somehow ended up at a different address but it’s not there either! In fact that address doesn’t exist!

[Georgia Organ @MissGeorgiaO]

@Europcar Can you explain to me the difference in price for 5 extra hours? I had a booking which I had to cancel because of a flight cancellation, then I went to re book the car but an earlier pick up on the same day and it’s £168 extra for 5 more hours?!

[Georgia Organ @MissGeorgiaO]

How can I pay this for car hire to cancel it because of a change of flight, then rebook the same car but for a pick up of 6 hours earlier on exactly the same day & it’s gone up by £160 for 6 extra hours!!! @Europcar are you having a laugh!! #europcar #badcustomerservice

[Georgia Organ @MissGeorgiaO]

@British_Airways Our first family holiday with our new baby and totally screwed by BA and no one is happy to help!!

[Georgia Organ @MissGeorgiaO]

Sit on hold to @British_Airways for an hour to be spoken to like a piece of s**t & have the phone put down on me. All because YOU have cancelled my flight and would like to rebook. What a disgrace your customer service is #BritishAirways #CustomerService #britishairwaysstrike

[Georgia Organ @MissGeorgiaO]

@British_Airways Definitely still need help! The only option it gave me on the app to rebook flights are for a flight which is totally inconvenient (2 days earlier) and we are due to travel onwards to Corsica from Nice which has now totally scuppered those travel plans. Ridiculous!

[Georgia Organ @MissGeorgiaO]

@Eurostar Could you help with mine then please! I’ve tagged you in a recent tweet!

[Georgia Organ @MissGeorgiaO]

@lastminute_com @Eurostar terrible customer service from both parties - trying to change our journey from Brussels as our train has been cancelled and getting no help whatsoever. Not good considering not our fault and out of our control!! #customerservice #lastminute #eurostar

[Janine Henley @henley_jan]

Eurostar canx, no notifications, transfer of seats unresolved #nothappy #badcustomerservice @lastminute_com

[Rebecca Summerfield @rebeccaorgan]

@UberUKsupport @UberUKsupport account has been hacked cannot get any response Lots of money taken from account from fares in Russia. I am in uk please help