@SharkNinja has some of the best customer service I’ve ever experienced. Had an issue with my robot vaccum, they answered me so promptly, fixed the issue and were prepared to send me a replacement body if they couldn’t. Other companies could learn from them
@oxio_internet THERE IS SOMETHING WRONG WITH YOUR SYSTEM Can someone who is in management or a team lead please contact me. I have sent emails and tried to speak to your chat agent who is useless, my account has strange invoices being created and weird charges, I am not happy
@UberEats seriously what is wrong with your app. I ordered and was quoted a delivery time of 26 minutes and then it changed to up to 1 hour and 15 minutes. How is that even possible? You are providing false information and then telling your customers you will charge them
@UberEats oh look it’s updated again and now it’s another 20 minutes on top of the late delivery. I ordered at 11:35. It’s saying delivery at 1:30 now. That’s insane
@ubereatscan I’m not looking for an update on a refund. I didn’t ask for a refund. I’m asking why you think it’s okay to tell someone 26 minutes and as soon as they click order change it to an hour and 15
@UberEats like I didn’t even ask to cancel I asked what the hell was going on and I’m being told I can either wait TRIPLE the quoted time or be charged and get nothing? THIS IS NOT OK
@UberEats Worst service ever. I will never order from you again. I spend thousands with you guys and your customer service is by far the worst of any company I’ve ever encountered. You are stealing from me
Your phone customer service hung up on me, the chat escalated me to a supervisor who then kept me on the chat for 30 minutes before saying they escalated and then ended the chat and I got a new notice I would get a response in 12 hours. I didn’t want a refund jsut the order