@Mobble64 Hi Maureen. Thanks for getting in touch. I can confirm it is a legitimate email from us, as we've sent an e-gift card out to our customers as an apology for cancelling or delaying their order(s) during the peak of our recent cyber incident. - Charley
@IHGhotels - can you tell me why you allocate $30 as part of my incidentals deposit on a use it or lose it basis but don’t give me the opportunity to use it because a) my check is late or b) I have to check out by 12 & the credit can’t be used until 4?
How is that a moral?