Mohammad Jihad

[Mohammad Jihad @MohammadJihad]

@Deliveroo_ae I paid 50AED for this unripened terrible watermelon and Deliveroo even refused to refund.
Ibrahim, who’s supposed to be a high ranking customer service agent wouldn’t even support and only responds with copy/pasted answers. Never using Deliveroo again!

[Mohammad Jihad @MohammadJihad]

@askflydubai That’s not what it says on my ticket’s terms and conditions! Is this how you take money from your customers?
I need my money back please!

[Mohammad Jihad @MohammadJihad]

@flydubai @askflydubai how is it fair that you charge cancellation fees (which is fine), but then KEEP the rest of the fare price as credit (not refund), even though it’s not mentioned in your terms and conditions given with my ticket? Your call centre doesn’t even care.

[Mohammad Jihad @MohammadJihad]

@askflydubai Again, in the terms and conditions it does not say that the refund is in the form of a voucher. It only says 200aed cancellation fee. That’s very deceiving to your customers.
Kindly properly refund the money back and take the cancellation fee

[Mohammad Jihad @MohammadJihad]

@askflydubai In the terms and conditions on my ticket it only says 200aed cancellation fee. I’m fine with paying that. But the rest needs to be refunded, not given as credit. Please follow the T&C on the ticket given to me and provide me a refund.

[Mohammad Jihad @MohammadJihad]

Hi @dutweets why does it say you offer unlimited roaming data, but then when I inquire about it, I’m told that it’s actually not unlimited?

[Mohammad Jihad @MohammadJihad]

Till now I haven’t gotten any update from anyone about my hacked account after more than two weeks!
Can anyone help, since @bookingcom hasn’t supported or helped.
https://t.co/oNFk6erAWK security is a real issue and the company is not doing anything to protect their customers.

[Mohammad Jihad @MohammadJihad]

@bookingcom my account got hacked three days ago and my email was removed from my account!
Your security team is yet to respond back or taken any action!
Is it that easy to hack into your website?

[Mohammad Jihad @MohammadJihad]

@bookingcom I sent it over a day ago and your team still did nothing! This is really concerning as your company is doing nothing when accounts are being hacked. This is a huge security threat!

[Mohammad Jihad @MohammadJihad]

@dutweets I’m not looking for compensation or refund anymore. I’ve fought with du for over two months on this and I’m done. I posted this to warn people of what’s happening.

[Mohammad Jihad @MohammadJihad]

it’s truly horrible how @dutweets adds charges services without the customer’s consent and then tell them the refund is “on queue” for more than TWO MONTHS! How is this legal?!

[Mohammad Jihad @MohammadJihad]

@noon_cares @noon I’ve done it three times already! And I’ve sent over 15 emails to you! And had multiple phone calls! And nothing has been done! Does noon not know how to make a basic invoice or know how to communicate with customers?!

[Mohammad Jihad @MohammadJihad]

@noon I've been running after you for weeks trying to get my invoice with the correct description to the product I bought. And you keep saying you can’t. That’s unprofessional and unethical.

[Mohammad Jihad @MohammadJihad]

@noon_cares @noon it’s been over a month of “updates”. No one is doing anything in noon!

[Mohammad Jihad @MohammadJihad]

@nabooda_auto @Porsche @PorscheNewsroom @nabooda_auto @Porsche @PorscheNewsroom Your solution is to give me a "special" discounted price to replace the tiny cheap pieces for $789 USD? This is outrageous!

[Mohammad Jihad @MohammadJihad]

Such a shame to see such poor quality plastic in Porsche that breaks so easily at the slightest touch. Even worse, I was told that they won’t fix this tiny plastic under warranty, which I pay thousands for every year. Pretty disappointing @Porsche @PorscheNewsroom @nabooda_auto

[Mohammad Jihad @MohammadJihad]

@noon_cares @noon You keep apologising, but never take action. I'm sending email reminders that are being ignored by your team. And my issue is still not solved and I don't have my corrected invoice!

[Mohammad Jihad @MohammadJihad]

@nabooda_auto @Porsche @PorscheNewsroom I sent

[Mohammad Jihad @MohammadJihad]

@noon_cares You just copy/paste the same reply every time but no action is taken. Unprofessional

[Mohammad Jihad @MohammadJihad]

@noon_cares Still nothing? Is noon that unprofessional to refuse providing a corrected legal tax invoice?!

[Mohammad Jihad @MohammadJihad]

@noon_cares Still waiting for the correct invoice. Why is it difficult for a retail company to provide a correct legal invoice?