@malenatudi@cons_kirilin Even though I’m not in US had a similar situation a year ago with one of my cats. It’s better to get everything ruled out as early as possible, and an argument that there’s only one seizure/month is idiotic. Stand your ground for sure. My cat has epilepsy and it’s managable.
@AvaGG Chargeback with the payment processor is how the money would be taken from that seller. Reaching out to your bank and asking for it might work. Best of luck!
@tobi Would be interesting to see similar initiatives outside of Canada too! There’s so much great talent in other locations Shopify operates, i.e. Berlin and Vilnius.