Honestly I will be escalating this into a complaint @AnglianWater. I even missed a funeral waiting for this appointment, only for no one to turn up and no one to contact me. Now you are saying you do not have appointments until mid February??? This is not right.
I was billed for 13m3 of water. I have hardly been in this house. I do not know how @AnglianWater calculate your estimates. How can you calculate estimates from previous usage when there is no previous usage because the water meter has not been working since I got in the house?
I would really appreciate for an urgent appointment to be reboooked this weeek because I took time of to wait for @AnglianWater and I have limited availability. In the meantime I do not want to be billed for water I am not using via estimates.
And they used the back entrance with no safe access to the house. Now I am being told by @AnglianWater that there are no appointments for this week. It an error on your part. And it also seems you do not have the right escalation process in place.
An engineer came to install a water meter but stated there was no answer. @AnglianWater what is your escalation process when an engineer arrives at a property and they do not get an answer from the door? Because no1 attempted to contact me. They used the back door with no bell.
What you are seeing now is how patronage works. The people who pretended to like #Mugabe were only doing it to line their pockets. The moment he faces the boot they all desert him and suddenly realise he is nearly 94 years old and has been in power for 37 years. #Zimbabwe