@virginmedia Look I don't get companies trying to appeal to the worst of customers, just give me an estimate so I can know if I have to go into the office or not.
@virginmedia Yes, I have. It's not my equipment. You stated on your service status repairs will be done by 4pm. Do not give me unrealistic timelines. Your estimate was 4pm and here we are almost 6pm and no internet. When can I reasonably expect service restored to e16
@JetBlue I was at JFK. Flying to Chicago via Boston. My 7:15am flight was cancelled and she got me on the 4:30am and even got me an earlier flight to Chicago!