@LawrenceLepard They are not the only ones, I ordered tickets through vivid seats , certain section and certain row, they sent me tickets in the other teams territory, I went.. disputed my tickets and received a 6k refund through my CC company after 60 days and providing evidence
Never use vividseats to book your tickets, i purchased tickets to the championship game on the Miami hurricanes side only for them to dish me the tickets the night before the game on the opposite side of the stadium with nothing but Indiana fans, saying it is a comparable section
Never use vividseats to book your tickets, i purchased tickets to the championship game on the Miami hurricanes side only for them to dish me the tickets the night before the game on the opposite side of the stadium with nothing but Indiana fans, saying it is a comparable section
@VividSeats I'm pissed! I need someone to call me ASAP! The tickets were never sent to me! I've been waiting 2 months for a response! I deserve a refund
If you’re looking for concert tickets, DO NOT USE @VividSeats . These cock suckers took my money, didn’t notify me of the concert date change, and now are refusing to refund me even though THEY failed to notify their customers of a date change. Fucking ridiculous.
NEVER EVER USE @VividSeats to buy tickets! They’re a secondary site that sells ppls tickets,not a main distributor like @Ticketmaster where you can return tickets if there’s a problem. They’re the WORST & now they made it even worse 4 you! #VividSeatsSucks
@VividSeats I have been trying to contact for 2 weeks. My tickets disappeared from my account for a show this Saturday and NOBODY has reached out to me.
@VividSeats Please contact me regarding my tickets that we never received. Order #74583887. I am pissed! I deserve a refund! My number is 801-864-0774.
Won’t use @VividSeats ever again. I bought tickets back in August for a specific section, they finally got delivered three days ago for a completely different cheaper section, and pretty much told me too bad. Horrible service!
#tickets#liars#vividseats
@VividSeats_2026 I’ve already spent at least 2 hours talking to different reps, can you tell me if they are going to resolve the issue or am I just going to be wasting some more of my time?
@VividSeats_2026 Share my concern? I’ve already spent at least two hours on different occasions speaking with your customer service agents and have gotten nothing but “that’s what our team decided”. When I asked to speak with a manager or someone above them they told me that is not an option.
So @VividSeats tells me to DM them, which I do, and now they are telling me I have to download WhatsApp in order to talk to them (when I have been communicating with them through their own app and over the phone all weekend)! What a joke! Talk about giving the runaround.
Day 3 of posting until @VividSeats gives me my money back. I received #tickets for a section I didn’t purchase (not the same view, not comparable in my opinion and sells for cheaper) and they said there is nothing they will do (multiple reps).
So much for the #guarantee.
#scam
Day 4 of warning people about @VividSeats and how they don’t honor their guarantee. Saying one section is comparable to another without ever being there and not taking into account buyer preferences is not acceptable (bought sectio cause we like that area of arena and the view).
@VividSeats Your company should be ashamed! I ordered tickets a month go to find out now that the seller violated rules so my tickets got cancelled. Your customer service is atrocious! You lost a customer!