Well, that was an interesting first day.
We hired our first AI agent yesterday and, after seeing some of their replies, they didn’t make it through probation.
Lesson learnt: technology can make things easier, but people are still at the heart of what we do.
#PeopleFirst
@picknpayasap you gave me the worst experience anyone can ever get ! I have been trying to make 5 orders during the last few days and none of them was delivered after waiting for hours and without getting any reason why this happened, and I can't refund my money back to card!