@adidas@adidasoriginals one day's use on my daughter's 10th b'day. Bobbling already as per the images. Being told there is nothing you can do, exchange refused. Is this how you treat loyal customers? My ten year old still without her present!
More than happy to reach out to someone further up the Adidas chain here or continue this offline via customer care - order AUK9BJ45775 ย for a product Adicolor Firebird Top (JD1621_530)
Do better, it was ยฃ28, this is about principle and doing the right thing!
I'm pretty sure @Nike or @PUMA wouldn't see this as an adequate way to treat a loyal customer, a member of their community, who has repeatedly spent money with them. Nor would they suggest the poor quality is due to a 10 year old's negligence!