Abby Morgan

Head of PR @adidaslondon

[Abby Morgan @abbybeck5]

@holcottagesuk how do we speak to someone about our ‘booking’ that you have taken the money for but not confirmed? Not answering phones and your chat service said ‘we will get back to you’ - they haven’t.

[Abby Morgan @abbybeck5]

@EE @EE no response from @Brightstar on email regarding the recovery of my old phone and the customer service number is not manned. More threatening emails from @EE also as clearly your departments don’t communicate

[Abby Morgan @abbybeck5]

@EE lost my phone and now making ME track it down/ threatening to charge me for it unless I recover it from @Brightstar who don’t pick up their helpline - great with a new baby and having been a customer for years

[Abby Morgan @abbybeck5]

@EE So with no reference or proof of postage @Brightstar will be able to track my phone and confirm receipt from @EE ? If not what then?

[Abby Morgan @abbybeck5]

@EE Upgrade- I pay extra for upgrade anytime. I was advised I needed to return my old phone ASAP and therefore did so to the (EE) address stated with the letter accompanying my new phone delivery. This was apparently wrong but I was told by EE CS it had been forwarded to brightstar

[Abby Morgan @abbybeck5]

@EE After 1 hour on hold I cancelled the call - i shouldn’t even be doing this when @EE have already confirmed receipt of the phone? Very stressful and unnecessary.

[Abby Morgan @abbybeck5]

@EE 16th December on a call with customer service

[Abby Morgan @abbybeck5]

@EE I returned it recorded delivery to the EE address on the correspondence @EE confirmed it was received and forwarded to brightstar - now EE saying I need to track it down with brightstar with no postage ref or help. Been on hold to @Brightstar for 55minutes great with a baby!

[Abby Morgan @abbybeck5]

@MRPORTERLIVE lots of people complaining about late deliveries / no responses, really disappointed to be joining them as I usually rely on the great service you provide. Delivery is too expensive for crap service when lots of other brands are managing to deliver on time.

[Abby Morgan @abbybeck5]

@bchesky how is it ok that @Airbnb know it’s a risk to book properties through its platform but does nothing to protect customers from greedy hosts who double book groups? surprise 30th birthday ruined!

[Abby Morgan @abbybeck5]

@British_Airways Booked yes - after a full day of waiting to get to my destination and a non refundable journey to a completely different airport oh and no compensation

[Abby Morgan @abbybeck5]

Thanks @British_Airways for cancelling my flight providing no explanation and having your customer service team deny space on next flights to fill crap ones from city airport

[Abby Morgan @abbybeck5]

@ladygaga @viagogo why are you not refunding @ladygaga tickets when clearly states here that the shows are cancelled not postponed?

[Alice Brown @alicebrownnow]

Bag taken on 220 bus to Hammersmith this morning. If anyone sees this ring please contact me - it’s totally irreplaceable #lostring #help

[Charlie Morgan @CharlieFelix]

Thoroughly enjoyed this conversation. Impressive young man full of conviction. https://t.co/jGBFxI5AHo

[Abby Morgan @abbybeck5]

@Selfridges bought a bottle of your personalised Christmas rum today that leaked, broke the bag and smashed 😢 #christmasruined

[Charlie Morgan @CharlieFelix]

Someone gif up Gatlin's *shhh* gesture just past the finish line. Flawless shithousery.

[Abby Morgan @abbybeck5]

Nooooooo 😢 #WorldAthleticsChampionships #Bolt

[Ian Stafford 💙 @IanStaffs]

Oh NOOOOOO! Anyone but him. Sorry. Normally sympathetic. But a double dope cheat? #London2017 #USAINBOLT