Mr Sharma

Service Relations Manager
Solving what others can’t
Customer Experience | Process Excellence
Hardcore Audiophile
Turning sound into experiences
Fixing tech

[Mr Sharma @MrSharmaAMEX]

@gharkekalesh @DelhiPolice

[Mr Sharma @MrSharmaAMEX]

⭐⭐⭐⭐⭐
Huge thanks to the Servify team for one of the best service experiences I’ve ever had!

Your hidden gem, Mr. Manish, literally saved my event at the last moment. He fixed my issue very promptly over the call with outstanding technical expertise and professionalism. I was honestly amazed by the level of support and dedication.

200% satisfaction! Highly recommended for anyone looking for genuine customer-first service.

Special thanks to Mr. Keyur Shah ( servify )and Mr. Abhishek Basant from Apple India Pvt. Ltd. for connecting me with the best engineer for Bose support.

This is what true customer experience should look like. 🙌

[Mr Sharma @MrSharmaAMEX]

⭐⭐⭐⭐⭐
Huge thanks to the Servify team for one of the best service experiences I’ve ever had!

Your hidden gem, Mr. Manish, literally saved my event at the last moment. He fixed my issue very promptly over the call with outstanding technical expertise and professionalism. I was honestly amazed by the level of support and dedication.

200% satisfaction! Highly recommended for anyone looking for genuine customer-first service.

Special thanks to Mr. Keyur Shah ( servify )and Mr. Abhishek Basant from Apple India Pvt. Ltd. for connecting me with the best engineer for Bose support.

This is what true customer experience should look like. 🙌

[Mr Sharma @MrSharmaAMEX]

@igujju Have kept the message short and not shred my details since this is an open platform. I apologise again for this post but this looked like the last option. I appreciate your help and understanding.

[Mr Sharma @MrSharmaAMEX]

@igujju Hey keyur apologies for this , i am stuck in a situation. I have tried the official channels, I have a 650 device which has started giving some problems. I am trying to connect with Manish but no luck. Could you ask your team to email his details to - [email protected]

[Spacesthetic @interiorsuckerr]

The Bang & Olufsen Beosound 9000, 1996

[Bang & Olufsen @BangOlufsen]

Wherever you go, beautiful sound follows. Beo Grace paired perfectly with our bespoke leather carry case.

By your side for every adventure ahead.

#BangOlufsen

[Mr Sharma @MrSharmaAMEX]

Throwback tech that refuses to quit. Loving my old Bose earplug ❤️

[Mr Sharma @MrSharmaAMEX]

Throwback tech that refuses to quit. Loving my old Bose earplug ❤️

[Mr Sharma @MrSharmaAMEX]

@aseemtrivedi @ServifyHQ @sreevathsap @BOSE_Ind @Bose @BoseService @DelhiPolice Hi @aseemtrivedi I hope you are well! I recently had an amazing experience from one of the technicians, I was facing a long standing issue with my product which was fixed. Out of curiosity and only if you are comfortable would you mind sharing your issues.

[Emmett Voss @Emmett_Voss]

Inside an Apple Store back in 2005

[MIT Sloan Management Review @mitsmr]

Companies that do best at containing the effects of a crisis have developed superior capabilities across seven critical practice areas.
https://t.co/2Oo7YEpil6

[Bang & Olufsen @BangOlufsen]

What if an earbud looked less like an earbud, and more like fine jewellery? Now, you don’t need to imagine. Meet Beo Grace Honey Tone.

#BangOlufsen

[MIT Sloan Management Review @mitsmr]

Don’t outsource your human judgment on communication or decisions involving values, relationships, or trust.
https://t.co/DALB4n4AKE

[Mr Sharma @MrSharmaAMEX]

@KingTunde_SZN 36

[Mr Sharma @MrSharmaAMEX]

@KingTunde_SZN 2

[Mr Sharma @MrSharmaAMEX]

#NewProfilePic

[Mr Sharma @MrSharmaAMEX]

#NewProfilePic

[Mr Sharma @MrSharmaAMEX]

I wanted to share an exceptional experience I recently had with Mr. Manish from Bose.

I had been struggling with an issue on my device lifestyle 18 for the past 3 years — a device that holds deep emotional value for me, as it was a gift from my father and one of the last memories I have of him. Despite multiple attempts, no one was able to resolve the problem.

When I finally connected with Manish over a call, the experience was completely different. He was extremely patient, friendly, and genuinely invested in helping me. He didn’t just troubleshoot — he guided me step by step, educated me about the issue, and ensured I understood everything along the way. Thanks to him, my device is finally working again.

I was referred to Manish through Mr. Abhishek Basant’s team, who had also experienced his expertise while resolving an issue at an Apple Store. I’m also grateful to Mr. Prabhakar for having such an incredible individual on his team.

That said, someone as talented and customer-focused as Manish shouldn’t be this hard to reach. It took multiple referrals from outside Bose to finally connect with him — and I strongly believe that professionals like him are true assets to any organization and should be more accessible to customers.

Manish represents what great customer experience truly means — empathy, expertise, and ownership. People like him don’t just solve problems, they build trust and long-term loyalty.

I sincerely hope Bose recognizes his efforts and rewards him with the appreciation, growth, and opportunities he truly deserves.

Thank you, Manish, for not just fixing a device — but for restoring something emotionally very important to me.@BoseService @Bose @ServifyHQ @ServifyTurkey @ServifyEU @Servifyin @Servify @ServifyEs @ServifyNA @AppleSupport @Apple @sreevathsap @PSreevathsa @igujju @lilajosnyder

[Bose Service @BoseService]

Setting up your remote for the first time?

Find out exactly how to pair your remote to your @Bose Soundbar via our guide here https://t.co/z7LXMd3QDk