Let me tell yall how terrible my experience on @AmericanAir has been. I landed and immediately got an email saying my bag was delayed. A polite way of saying lost.
Ok, fine. Nothing I can do so I filled out the form and headed to the mall to get clothes for my meeting since @AmericanAir lost my bag. I’m only here for a day so I’ll make the best.
So when it’s time to go, @americanair is offering a new flight “free of charge” to make it sound all nice🙄 I saw with the delay that I was gonna miss my connection. I decided to stay the night so I won’t get stuck.
They said they couldn’t offer anything because it was related to air traffic control. So looks like I’ll either have to pay for a hotel or sleep in an airport. Thanks @americanair for the worst travel experience of my life.
So let’s recap. I came for a quick flight that turned into 3 days, lost my bags AND had to buy new clothes and I’ll have to pay for a hotel or sleep in a chair. This is amazing customer service @americanair
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