MrsJ

[⭐SarahStoreyHoyland⭐ @HoylandS]

Please bring back a version of Upfront @robbiewilliams
Somewhere we can connect with fellow Friendlies & the added bonus of Youuuuu Rob. If we don't ask, we don't get 🤣 So many hours spent speaking to you Rob & we miss it so much ❤️
#RWUpfrontCampaign 🤣

[MrsJ @MrsJaye]

@AmazonUK having terrible trouble getting refunded by you. Passed around, conflicting information, I’m owed over £550! Not the service I’m used to from Amazon

[MrsJ @MrsJaye]

@CarShopGB I collected my car last night from Swindon, condition of sale was it was deep cleaned. Reminded 4 staff of this! Looked today in daylight and it’s filthy! Not even attempted to be cleaned. So if you didn’t do this, how can I trust you did the other works?

[MrsJ @MrsJaye]

@dhlexpressuk can you reply to my message from yesterday please…..

I was due a delivery from you Tuesday but it never left the depot.Rescheduled for Thursday and still not left depot.I’ve sent three messages via app but no response.

[MrsJ @MrsJaye]

@dhlexpressuk I was due a delivery from you Tuesday but it never left the depot.Rescheduled for Thursday and still not left depot.I’ve sent three messages via app but no response.

[MrsJ @MrsJaye]

@Chillysbottles This was an Evri delivery issue not Chillysbottles. Even so, an excellent customer service response from Matilda with replacement being sent immediately. Thanks so much. Highly recommend @Chillysbottles

[MrsJ @MrsJaye]

@Chillysbottles Hi, my order from 5.12.22 has not arrived, can you please dm me for details or provide me with an email address to contact you on. Thanks

[MrsJ @MrsJaye]

So an unmade bed (mattress protector only, no sheets) and unmanned reception desk with no one about to talk to in order to rectify (late evening arrival) is not a good enough reason for a refund under your ‘good night guarantee’? It was not a comfortable or good nights sleep!

[MrsJ @MrsJaye]

@poppapete299 Thanks Pete. We’re bringing our 14 & 15 year old daughters for the first time so all super excited 😆😍😁 xxx

[MrsJ @MrsJaye]

@continentaltire hi, we’ve had a side wall blow out whilst holidaying in France.We were sat next to vehicle,picnicking,when it happened-frightening & dangerous for our children. I see you have a recall for this issue on many tyres & would like to know if this includes ours.Thanks

[MrsJ @MrsJaye]

@dobbies Hi, I have received an order which is badly damaged. Do you have an email address for your customer service please? Thanks

[MrsJ @MrsJaye]

@Stagecoach_West can I have email address to complain about one of your drivers treatment towards my daughter?

[David Redpath @DavidRe05531115]

What awful service!!!!

[MrsJ @MrsJaye]

I have DM you so many times and no action is taken. I will DM once more then I’m contacting Trading Standards @GlosTSS to look at your catalogue of complaints

[The Fragrance Shop 💙 @FragranceShopUK]

@MrsJaye Please can you DM me and i can look in this for you

[MrsJ @MrsJaye]

@FragranceShopUK I’m stuck in a loop of ‘fill in this form and send us details, then standard email from ‘Lucy F’. Same emails 6 days apart. I don’t think you have any intention of replacing my lost item and you hope I’ll leave it, but I won’t.

[MrsJ @MrsJaye]

You’ve finally emailed me asking for photos I already sent you on 11.12.21. I have no chance of receiving replacement for my daughters Xmas present in time for Christmas now. I need someone to ring me to resolve this today. Oh and Fragrance is spelt wrong on your form!! 🤦🏼‍♀️🤦🏼‍♀️

[The Fragrance Shop 💙 @FragranceShopUK]

@MrsJaye We have responded to your query.

[MrsJ @MrsJaye]

@BiGBaCk_ChiEf @FragranceShopUK Horrendous service. They are asking me again for photos that I sent them on 11.12.21. They’re just not interested and I don’t have my daughters Xmas present. I spent £128 with them…..never again 🤬🤬🤬

[MrsJ @MrsJaye]

@FragranceShopUK You won’t reply to my emails since 11.12.21 to replace a missing item from my order. Shocking customer service. Please give me a number to ring as it’s a missing Christmas present!!!!

[MrsJ @MrsJaye]

@FragranceShopUK You are still not reading my question nor answering appropriately. The package was open on one end. The item missing was not in Royal Mail van as my post lady checked. I need a replacement sent asap as it’s a Xmas present. I’ve been requesting this since 11.12.21

[The Fragrance Shop 💙 @FragranceShopUK]

@MrsJaye We have responded to your query.

[MrsJ @MrsJaye]

@FragranceShopUK I’ve DM you my order details as you requested and emailed you many times since 11.12.21 and you are not replying. Wish I had read your Twitter feed complaints before ordering from you!

[MrsJ @MrsJaye]

@FragranceShopUK I did, 3 hours ago!