@parcelforce Yes I have. Nobody has received any notification from Parcelforce. We have resolved the issue ourselves. Maybe proper training for your drivers would save people having to guess who the card should be for π
@parcelforce How do I find out which member of my household needs to take ID to collect a parcel? This was the card that was put through the letterbox....
@parcelforce I don't know who the sender is as we don't know who the parcel is for. The only information I have is what is on the card. There are 4 of us in our household, the parcel could be for any one of us.
My 2 y/o disabled son with life-threatening conditions + a 24hr care needs is having his 60 hours of care taken off him. I couldn't cope on the 4 nights sleep I got when we had it. RIP to me and him. Thanks healthcare. @MyNottingham @nottslive @BBCNottingham
@RoyalMailHelp No, I didnβt receive a reference number. I called just after 9am on Sunday. The lady I spoke to apologised, and advised that we need to take the parcel back to the sorting office. She took no details from myself with regards to my name, or which sorting office we had been to.
Horrendous service from @RoyalMail collect 2 parcels from the sorting office but Iβm given one that is for someone completely different. Ring customer services and Iβm told that I need to go out of my way to take the parcel back to the sorting office and collect the right parcel