@Plusnet My Internet has been down for a couple of hours. I’ve been holding to speak to someone for THIRTY MINUTES and then they cut me off at 8pm. Can someone DM please?
@MACcosmetics your new eyebrow pencil is absolutely terrible. Very thin pencil, breaks easily, does not provide brow coverage and overpriced. PLEASE go back to the previous version. Also do you have any stock of the old pencil I could buy? Thank you!
@British_Airways your website is a complete mess and very glitchy. Are you aware it’s near impossible to book anything and what is being done about it please?
@British_Airways does anyone actually ever answer the phone? I’ve been holding for a LONG time. I can’t change a booking online - got an error message to call customer services …but no one answers the phone!
@EurostarUK what’s the point of giving passengers option to reserve a seat if you always move them to another seat they don’t want? On arrival at the station this morning we discovered family of four has been split without notice. Poor!
@British_Airways appalling check in experience Club World Heathrow Terminal 3. Very long queues, unfriendly staff, no priority luggage tags. New lows for BA. AVOID #travel#CustomerService