@DeliverooHelp@Deliveroo_ae One again delivery cold and off food and refusing to take action. And I even spoke with the restaurant manager and they agreed to refund my money. Yet you’re refusing to take the correct action !
@DeliverooHelp@Deliveroo_ae I also like to add I contacted the Resturant directly and they were more than happy to give me a refund but YOU refused . Why DM? Let’s speak open and honestly here. It’s important people can see what kind of a brand you are . Thanks in advance.
@Deliveroo@Deliveroo_ae I have done this several times and to my knowledge not only are you not abiding by consumer laws you are also stated rules and processes via your website which you are not adhering to. You have been deceitful many times and you are avoiding dealing with this , unacceptable
@Deliveroo_ae Hello I have sent you several emails and you still have done absolutely nothing about it. When you give information and have it printed in black and white on your website. And still do not abide by this, then this is classified as deception.
@InstaShopUAE This whole situation has been upsetting and distressing. Your team were very challenging to deal with, and asked me to keep the contaminated product until they ‘investigated’. They Refused to give me my money back.I had to call the supplier myself just to get a refund.
@InstaShopUAE since when was it’s acceptable to deliver a chicken which has gone off and covered in yellow puss? Does this align with #uae health standards ?