Quality/Safety/Experience/IP&C

Official account for Oak Valley Health’s Quality, Patient Safety, Patient Experience & Relations, and IP&C team. For all corporate comms: @MSHospital

[Quality/Safety/Experience/IP&C @MshSafety]

Hello followers!
We've enjoyed connecting with you over the past few years. We will now be sharing news, stories, and information through the Oak Valley Health twitter account. Please follow @OakValleyHealth to stay connected, as this account will close in a few days. Thank you😎

[Oak Valley Health @OakValleyHealth]

Learn more about the Accreditation survey and how we are getting ready: https://t.co/MYHnqMEWce 🔗

[Oak Valley Health @OakValleyHealth]

Today is #WorldPatientSafetyDay and this year the theme is medication safety. As part of our upcoming Accreditation survey – happening September 26 to 29 at Markham Stouffville Hospital, Uxbridge Hospital, and Reactivation Care Centre – medication safety will be assessed.

[Healthcare Excellence Canada @HE_ES_Canada]

Canadian Patient Safety Week 2022 runs from October 24 to October 28, 2022, and the theme is “Press play on Safety Conversations.”

When we have safety conversations, it changes the way we think about safety.

Learn more: https://t.co/x9lEmdArDU

#CPSW2022 #SafetyConversations

[Oak Valley Health @OakValleyHealth]

Patient Experience Participants (PEPs) are specialized volunteers embedded across our organization and work in partnership with the Patient Experience department, says Michelle Samm, director, Patient Experience, Quality and Safety, and Infection Prevention and Control. (1/3)

[Oak Valley Health @OakValleyHealth]

It's #WorldAccreditationDay and we know the importance of assessing processes and procedures of health care organizations against global standards to improve patient outcomes. Samantha, our accreditation lead, asked staff and physicians what accreditation means to them. #WAD2022

[Simon Sinek @simonsinek]

If there are people who care, there is always hope.

[Simon Sinek @simonsinek]

Great leaders don't see themselves as great.

Great leaders see themselves as human.

[Oak Valley Health @OakValleyHealth]

We're celebrating World #HandHygiene Day by acknowledging health care workers across Oak Valley Health for their ongoing commitment to maintaining good infection prevention and control practices including hand hygiene. See our teams in hand-hygiene action!

[Oak Valley Health @OakValleyHealth]

Several patients shared that staff are so welcoming, that they chose to come here because of the care, and how volunteers make a difference in helping patients find their way. #PXWeek2022 @BerylInstitute (2/2)

[Oak Valley Health @OakValleyHealth]

It's #PXWeek and Oak Valley Health is celebrating with a week full of activities including a compassion challenge, a travelling WOW board where patients can thank health care workers, and Quality in Action Awards recognizing staff who have gone above and beyond. @BerylInstitute

[Oak Valley Health @OakValleyHealth]

Say hi to Jacquie! 👋 She is a retired principal and now one of our Patient Experience Participants – a specialized volunteer role. “My experience has given me the opportunity to contribute in some small way, to the good work of @MSHospital."

More: https://t.co/rCnSCFb3Br 🔗

[Helen Bevan @HelenBevan]

In a fearless organisation, people feel psychologically safe to challenge current thinking & practice, without fear of being criticised, shunned or ridiculed. It's tough to build a fearless organisation but people & performance levels flourish in them. By @AmyCEdmondson @tnvora

[Simon Sinek @simonsinek]

We don't learn much when things go right.

It's when things go wrong that we learn the most.

[Helen Bevan @HelenBevan]

Too often, leaders jump straight from high level strategy/goals to feature ideas & actions. The most successful teams 1)Have a strategy 2)Translate it into models 3)Add"minimally viable measurement" 4)Identify leverage points 5)Explore options 6)Run experiments. By @johncutlefish

[Oak Valley Health @OakValleyHealth]

Absorbing and understanding information given to you when in hospital, can be a lot to take in. Now imagine having to receive medical care in a language you are not proficient in. Learn how Oak Valley Health is supporting our diverse community. https://t.co/EgNmveLC0H

[Helen Bevan @HelenBevan]

Research into organisations/teams that have implemented "meeting free" days at work. It showed that "no-meeting" days improve autonomy, communication & engagement, resulting in decreased micromanagement & stress, which caused productivity to rise https://t.co/RjtA3lLApR V @mitsmr

[Oak Valley Health @OakValleyHealth]

We're working on our 2022/23 Quality Improvement Plan (QIP). As part of its development, we'd like to hear what our community members, patients and families have to say. Your voice is important to us! Read about what a QIP is and take the survey today! https://t.co/kwhyi4hVVB

[SPS @sps4kids]

Motivational Monday! #PatientSafety #ShareSafety #MLKDay

[Daniel Pink @DanielPink]

Wisdom from @johnsonwhitney, author of SMART GROWTH, which comes out today.

It's all about how we make progress -- barely at first, rapidly and exhilaratingly after that . . . until we plateau and look for a new challenge.