Mubrik

i dont really think i needed twitter but ig why not

[Mubrik @MubrikSc]

@RBXevents_ try cavity 👀

[Mubrik @MubrikSc]

@RealSchlep agamatsu was the reason too

[Mubrik @MubrikSc]

@FightCoreRoblox @xnxkwxd age check is not a problem, the problem is that i cant team create while being ID verified

[Mubrik @MubrikSc]

@dark_ilyax basically location changed on my alt account

[Mubrik @MubrikSc]

nice one getting my location updated in 2 days on alt account while on my main account im stuck on roblox vng for 7 months without my location updating

[Mubrik @MubrikSc]

@StrongestGamez it happened on my alt not main acc

[Mubrik @MubrikSc]

@JustBlyazdez не заметил но можно же как то разторгнуть соглашение

[Mubrik @MubrikSc]

@AryanOSMVICTIM i think its 2 hours for me

[Mubrik @MubrikSc]

what the fuck roblox
just look at my ticket i dont even live in Vietnam why do i have to suffer with this

[Mubrik @MubrikSc]

@KreekCraft deepwoken would go tuff

[Mubrik @MubrikSc]

@MatthewOwO62719 i asked my friend from another country to make alt account while i wait for support to change my main account location
but after using my friends alt account for 2 days roblox changed location
so i went to check my main account situation and its still vietnam after 7 months

[Mubrik @MubrikSc]

@dark_ilyax on my main i have vietnam region for 7 months even tho i never was there and it doesnt change
but when i asked my friend to make alt account and right after 2 days of using it account location changed to mine

[Ilya @xnxkwxd]

🧵 HOW ROBLOX LOCKS PAYING CUSTOMERS INTO VIETNAM (VNG) WITH ZERO REMEDY — A DOCUMENTED CASE

I'm Ilya, from Belarus 🇧🇾. I've been a paying Roblox customer since 2019. Over 11,000 Robux purchased (~$140 USD). I own a created group, years of progress, and an active Roblox Plus subscription.

One day, I accidentally installed the Vietnamese version of the Roblox app. That single mistake permanently locked my account into the "VNG (Vietnam)" region. I've never been to Vietnam. I don't have a Vietnamese ID. I'm a Belarusian citizen with a Belarusian passport.

Here's what happened to my account after the VNG lock:

❌ Voice chat — completely blocked
❌ Text chat — severely restricted
❌ Roblox Plus subscription — "Something went wrong" error
❌ Games I played for years — now blocked ("isContentRestricted: true", Error 524: "You do not have permission to join this experience")
❌ Chat says: "You can only view system messages here. Chat is not available in your region"

Meanwhile, Roblox CONTINUES TO ACCEPT MY PAYMENTS. They take my money but deny me the services I paid for.

━━━━━━━━━━━━━━━━━━

📧 WHAT HAPPENED WHEN I CONTACTED SUPPORT:

I submitted 5 (FIVE) support tickets:
• #172240124
• #172532152
• #173346683
• #173352963
• #174566368

EVERY SINGLE ONE — including tickets sent to [email protected] (their official GDPR/data privacy contact) and [email protected] — was AUTOMATICALLY REJECTED and forwarded to "Roblox - VNG Support" in Vietnam.

VNG's response (from agent "Karl"):

"When your account accessed the RobloxVNG app/website, you were presented with the VNG Terms of Service, which included a warning that agreement to the VNG Terms of Service would irreversibly change your account to a RobloxVNG account. Unfortunately, we cannot change your account back to a global user. Therefore, to access the Roblox site, you'll need to create a new account."

Their "solution": ABANDON my 6-year-old account, LOSE all my purchases ($140+), LOSE my created group, LOSE all my progress — and start from scratch.

Then Karl added this gem:

"You have the right to make a complaint to your national authority or another supervisory authority and can enforce to seek your right through a judicial remedy."

They literally told me to go sue them instead of fixing a database entry.

━━━━━━━━━━━━━━━━━━

⚖️ WHAT I DID NEXT:

I took their advice. I filed EVERYTHING:

✅ Better Business Bureau (BBB) Complaint #24933277 — filed June 11, 2026. Roblox Corporation NEVER RESPONDED. BBB officially closed the complaint as "BUSINESS FAILED TO RESPOND" — a public negative mark on their business profile.

✅ Federal Trade Commission (FTC) Consumer Report — filed June 18, 2026. Now in the Consumer Sentinel database accessible to federal and state law enforcement.

✅ California Attorney General complaint — filed June 18, 2026 against Roblox Corporation (headquartered in San Mateo, CA) for potential violations of:
• California Consumer Privacy Act (CCPA) Section 1798.130
• California Business & Professions Code § 17200
• Unauthorized transfer of consumer data to a third party (VNG Games)

✅ Trustpilot review documenting the entire case.

✅ I even tried emailing [email protected] — their server AUTO-BLOCKED my email and told me to send certified U.S. Mail. They literally hide behind requiring international postage to file a legal dispute.

━━━━━━━━━━━━━━━━━━

🚨 THIS IS NOT JUST MY PROBLEM:

Right now, as you read this, Roblox VNG is:
• Banning games that were previously available
• Blocking chat for all VNG users
• Restricting content with "Experience unavailable" errors
• Locking accounts after 180 minutes of playtime
• Killing VPN access so users can't escape

Look at these users reporting the SAME issues TODAY:

@HmRobloxIsDed — "all of the games are banned now on this platform"
@forgottenrainyy — "THEY BANNED SEWH FOR VNG ACCOUNTS"
@Koa1131 — "my own game is IP banned from my own country"
@decaplex_ — "almost all of my recent games are wiped"
@gng_okay8208 — "DELETED THE GLOBAL CHAT AND KILLED THE VPN"
@Mynameisphat148 — "All of my favorite games vanished after 1 night"

This is a SYSTEMATIC issue affecting thousands of users. And Roblox's only answer is: "create a new account."

━━━━━━━━━━━━━━━━━━

❓ WHAT I WANT:

I'm NOT asking for money.
I'm NOT asking for my account to be deleted.
I'm NOT asking for special treatment.

I am asking for ONE thing: manually correct my account region from "VNG (Vietnam)" to "Global (Belarus)."

I have my Belarusian passport ready to prove my identity. I've offered to verify through any secure channel. Roblox refuses.

━━━━━━━━━━━━━━━━━━

📢 HOW YOU CAN HELP:

1. If you're affected by VNG region issues — REPLY to this thread with your story

2. REPOST this so @Roblox and @RobloxSupport can't pretend this doesn't exist

3. Tag any gaming journalists you know

4. If you're a journalist reading this — DM me. I have screenshots of EVERYTHING: all 5 ticket responses, BBB closure, Karl's VNG response, FTC confirmation, California AG filing, transaction history, error screenshots.

Roblox Corporation (NYSE: RBLX) is a publicly traded company worth billions. They can fix a database entry. They choose not to.

@Roblox @RobloxSupport @Bloomberg @TheVerge @PCGamer @Kotaku @Polygon @404mediaco

#Roblox #RobloxVNG #ConsumerRights #CCPA #DataPrivacy

[Mubrik @MubrikSc]

yea there were no signs of me trying to change my roblox account location from vietnam before

[Mubrik @MubrikSc]

@HelloItsVG this is geniunely horrendous i used roblox vietnam to bypass roblox chat block in russia but now i cant switch back and not only cant chat with global people now i also have screen time now

[Mubrik @MubrikSc]

@7W77s reminded me of shitpost my friend made for fun

[Mubrik @MubrikSc]

@dullblademan @alt_jammy33103 u just spam 4 focuses cards > ice dagger and if u cant use 5 cures cards on cassie
killed final boss with 2 attempts

[Mubrik @MubrikSc]

@evilneko_ @klepka07 утром у меня в 7 жесть дождь шел я весь мокрый пришел домой