So it begins...
Thread on how private hospitals discuss your healthcare, like a commodity. Part expose, part commentary, part rant.
Buckle up, this is not going to be emotionally easy a ride to discuss.
Letโs start.
@StandardKenya Customer experience in itโs true definition & version. The Security managers at the I&M Building are at another level. Always smiling, happy & cheerful, willing to help & engage meaningfully. Iโm totally impressed, from the entrance to the parking all the way up