Today trying to work at home today. When we upload files @Sonos stops streaming.
Really glad we are switching back to @virginmedia soon, @TalkTalk broadband is slow and just not workable.
Will I ever succeed in speaking to someone at @TalkTalk? I’ve been trying for months, all numbers kindly recommended by yourselves and all ‘temporarily closed’. Do you think you could stop sending me incorrect information? #customerservice#ijustwanttotalktalk
@TalkTalkGroup@TalkTalk 1/2 Tristia Harrison - most appauling customer service. Have wasted 11hrs of my time, lied to me and attempted to blind with science.
@TalkTalkGroup@TalkTalk 2/2 Tristia Harrison why is yr compensation for not turning up £25 when you charge customers double this if an appointment missed. Is your staff time more valuable than your customers?
Trust is something I do not have for @TalkTalk. The customer services phone line has been closed for a month and I've not been able to terminate my contract with them.
My broadband has been slow since I signed up a couple of months ago. It is nowhere near the speeds I signed up for.
Problem is, the line to terminate is closed, it seems near impossible to leave.
@TalkTalk 24 hours terrible to no connection, 2 adults working from home and a daughter trying to access school web tutorials. this is where you should be upping your game but patronising messages to "turn your router off and on again" are quite quite frankly insulting.
@TalkTalk Dear talk talk team I have sent a DM as requested 2 hours ago, could you please look into that. I dont have an internet for more than 26 hours now. It is unacceptable
@TalkTalk This about the 6/7th time in the past 2 weeks where the Internet connection is running extremely poorly. I'm in the Kilsyth area (Scotland) get it sorted or I'll be going elsewhere.
@TalkTalk Dear Talk Talk team I live in Wood Green my internet has been down for the last 24 hours. I followed the suggestions on your web site multiple times. Could you please give a hand.