@DPDgroup_news since no one is helping me in the chat can you help? My parcel hasn’t turned up and now I’ve just had an update on the app and all the picture shows is a green square?
@EONhelp @eonenergyuk do you have an email address for complaints? I’m now into week 7 of my logged complaint we’ve been trying to send a massive email with 7 weeks worth of info. Citizens advice will be taking this over soon as you only have 1 week left to sort this.
@eonenergyuk please let me know how to DM you as I’m not happy with the customer service I’m getting. A supposed engineer came today but took a meter reading and left 😡I have video of my fuse box off all night and the meter raised by 4kWh in the night.
@Murph_5 Hi Steve, please send us a DM with these details on as this is public your meter information is now on display for all to see. We will be happy to look into your usage and send an engineer to look at your meter. Thanks Nikita
@wiltscouncil it’s the 3rd time you haven’t collected our recycling bin. We have never had to put it out before, as the bin men took it out the cupboard as it’s a shared bin by 5 flats but now they just leave it. Can’t report it on the website as wont work. Kind regards