Nearly 13 weeks since I tried to take my mum on a little break away after she spent a lot of time alone through lockdown for @easyJet and @TUIUK to cancel our flight. Guess how much they’ve refunded me so far? £0.
The fact it has been 7 days since our plane was downgraded and we were refused our holiday with no option to go at a later date or even an offer of accommodation that evening and we have still had NO communication is absolutely appalling @TUIUK@easyJet