Cascade

The official Twitter account for Cascade!

[Cascade @MyCascade]

@garywiththeshot We're sorry for your disappointment. We have very strict quality controls, and it's rare for a package to contain less detergent than it should. This container, while not visually full, should have 47 ActionPacs inside, but we'll share your feedback with our team. DM us for help!

[Cascade @MyCascade]

@BritishintheUS We love to hear it, Sophia. Thanks for giving Cascade a chance, and sharing this with us.

[Cascade @MyCascade]

@savithecat Thanks for reaching out. We're very sorry to hear that you've noticed spotting on your dishes. This is certainly not something that we'd expect, and we have some tips that can help the detergent win the battle against the unsightly spots. Send us a DM!

[Cascade @MyCascade]

@CentaurisMoon @ChangeTheCourse We understand your frustration regarding your experience with Cascade Gel, and please know we take your feedback seriously. We strive to make products that meet your expectations, and Cascade is made to deliver effective cleaning results, so we'd like to learn more. Please DM us!

[Cascade @MyCascade]

MYTH: Washing dishes by hand uses less water than a dishwasher
FACT: Washing dishes by hand uses MORE water than a dishwasher
Share this video using #RethinkTheSink and we'll restore 50 gallons of water to regions across the US in partnership with @BonnEnviro & @ChangeTheCourse.

[Cascade @MyCascade]

@Rusty_Wray_IV We're very sorry to hear this happened with your Cascade Platinum Plus purchase. With the quality checks we have in place, we certainly wouldn't expect this to happen. We see that you have sent us a DM regarding this, which we have responded to. We're looking forward to helping!

[Cascade @MyCascade]

@SeattleWar We know how important it is to protect your plumbing, and are happy to help. As long as you follow the recommended amounts as directed, Cascade will not damage your plumbing system. If you have any questions, please DM us.

[Cascade @MyCascade]

@bcclist Thanks for being a loyal Cascade user and for tagging us to let us know about this. With our quality checks, this isn't what we expect, and we're sorry. It could be possible that low water pressure is causing this resulted by other household water demands. For help, please DM us.

[Cascade @MyCascade]

@breegoddess Thank you. As we mentioned, retailers set their own prices for products based on several factors, however from what we can see, the 62 ct costs an average of $5 more than the 47 ct. Please let us know if we can help with anything else 💙

[Cascade @MyCascade]

@breegoddess Thank you. What store did you purchase them from?

[Cascade @MyCascade]

@breegoddess Thanks so much. The prices of our products vary greatly from retailer to retailer. Did you buy these from different stores?

[Cascade @MyCascade]

@JGsnow08 We're so sorry to see this, Justin! All of our Pacs go through strict quality checks to ensure that they work perfectly in your dishwasher every time, so we apologize that wasn't the case this time. We'd love to learn more about your experience, when you have a chance, DM us!

[Cascade @MyCascade]

@sjwkto We're sorry to hear this. Our ActionPacs™ are made to start dissolving as soon as they come in contact with water, so it seems like they may have been exposed to moisture or humid conditions. Due to all the quality checks they go through, we'd like to learn more. Please DM us.

[Cascade @MyCascade]

@RobertMoorby We know how important it is to ensure you get the correct amount or Cascade, and are sorry that's not the case. We have very strict quality controls, & it's unusual for a package to contain less detergent than it should contain. So we can help further, please send us a DM.

[Cascade @MyCascade]

@cinalenee We're so glad she liked it, Cina! 😂 Thanks so much for sharing.

[Cascade @MyCascade]

@Flenop Thanks for sharing this with us. We'll be sure to pass your feedback along to the appropriate team.

[Cascade @MyCascade]

@AblePredict That buildup is not something you want getting back on your dishes, and we have some tips for cleaning your dishwasher at https://t.co/V2HCzneJ8x. We also recommend that you check the manufacturer instructions for maintaining your dishwasher. We hope this helps! DM with any ?s.

[Cascade @MyCascade]

@StevenMcFlyJr We appreciate the details! We'd like to collect some additional details for our Quality Team as it can help us prevent this from happening in the future. When you have a moment to spare, please DM us.