MyFriendFrankl

Brain Witch 🧠💙🧩#BLM

[MyFriendFrankl @MyFriendFrankl]

*2 weeks. Just feels like 4

[MyFriendFrankl @MyFriendFrankl]

@MediacomSupport so now the estimate for restoration of Internet in Valdosta is 9/12. My Internet went out at 9:05 am on 8/30. In this day and age, internet being out for 13 days, nearly 4 full weeks is unconscionable

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport Like the worst slot machine ever

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport That's worse than just being out altogether

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport nice!! fingers crossed over here

[MyFriendFrankl @MyFriendFrankl]

@Jay2800447919 @yodaxl7 @MediacomSupport Unfortunately not available in our area. At my address at least. There's a waitlist though. Probably take less time to get up and running with TMobile than it's taking for Mediacom to fix our Internet

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport Same. Annoying af

[MyFriendFrankl @MyFriendFrankl]

@RobertHubbard6 @yodaxl7 @MediacomSupport Another told me that they were waiting for debris removal people and power companies to "release" them to work on things. Seems like it can't be both

[MyFriendFrankl @MyFriendFrankl]

@RobertHubbard6 @yodaxl7 @MediacomSupport A support person told me "I assure you technicians are working around the clock to restore your service to your area even if you are not seeing them in your area" when I said I had not seen anyone working on things. I guess they're invisible then

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport It sucks

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport Internet only too. Good question though. I wonder if it's just Internet or Internet and cable

[MyFriendFrankl @MyFriendFrankl]

@MediacomSupport I sent a message as requested. I received no reply. Why am I asked to "send us a DM" and I get no reply?

[MyFriendFrankl @MyFriendFrankl]

@MediacomSupport I sent a DM as requested. No reply or acknowledgement. No internet and ghosting after contact was solicited by Mediacom.

[MyFriendFrankl @MyFriendFrankl]

@forcedesign @MediacomSupport Completely. And when I send them a "DM" as requested, I get an initial response with no reply following. I'm beyond frustrated by this extremely poor service

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport Welp, it's 9/8 at 11.17 pm central (so 9/9 for us in eastern time) for a new estimate now. So so long to load anything at all

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport Not to be cynical, but that "working towards it" is telling to me. The estimated times and dates have moved several times, which also does not inspire confidence

[MyFriendFrankl @MyFriendFrankl]

@Rjspencer221 @MediacomSupport Hope springs eternal

[MyFriendFrankl @MyFriendFrankl]

@forcedesign @MediacomSupport Exactly. Incredibly frustrating and with useless expected restoration times

[MyFriendFrankl @MyFriendFrankl]

@MediacomSupport @JuristDoctor And it's extra infuriating that we're directed to a website when it's nearly impossible to access due to no Internet and limited cell service. And that website directs customers to this Twitter account anyway