@TD_Canada over 1 hour on hold at 3am because I got a text claiming my account balance is less than $100 and I haven’t made any transactions. I’m not able to log in and I’m a bit worried, not a great start considering I opened the account Friday
@flairairlines 3 different sessions on chat got disconnected mid conversation. All I know is there is apparently a disruption with my flight, but that’s always where the conversation disconnects. Could someone please help me?
@AmazonHelp As stated above I’ve already done this and it says not returnable. However it was supposed to be here a week ago and I cancelled it so I’m not sure why it was shipped out on Saturday. I’ll do a charge back with my bank if you can’t help.
@AmazonHelp I am sure I cancelled my subscription of my dogs food yet for some reason 3 boxes just showed up on my doorstep and he sadly passed away. Apparently this isn’t a returnable item but I would appreciate a solution to this with the vet bill I can’t afford the extra $
@TDMelocheMonnex I think it’s extremely unnecessary for your idiot virtual assistant to read a novel about your policies when someone is calling in for assistance, then after 10 mins of that BS be told the wait time is 60 mins or more 🤦🏼♀️ getting quotes from other companies now!
@RBC Just a day after a major world wide outage and a message I’ve never seen before pops up asking for my pin and I have no right to be concerned? Your only response is to review your methods? Insane.
@RBC No thanks, you missed the point and also missed the customer service error on your agents part. Seems RBC has lost their way in their “commitment to customer service” and while my home branch is amazing, it’s not enough to keep me doing business with you. A better reply may have
@RBC what on earth is going on with your call centre employees? This is the fourth in a row that I’ve spoken with who seems to have no clue what their doing, I understand you’re sometimes training representatives but asking me how she can find my account is a little bizarre
@HouseOfCarsInc@AMVIC2 licensed but still employ shady and unethical business practices like having a signed deal with one person, who is in the process of insuring and registering the vehicle and then selling that vehicle to someone else and lying about it?
@AmazonHelp why do I get conflicting information from your representatives everytime I call? It’s frustrating and I’ve cancelled my prime membership as a result.
@TELUSsupport you guys must love dealing with the @CCTS_CPRST since your agents prefer to drop calls after leaving a customer on hold for 90 mins instead of actually answering them and dealing with the issue.
@TELUSsupport@telusmobility this is the “customer service” you provide? I need this order cancelled now so I can place one through EPP, I’ve been on hold over an hour, chat just ghosted me- please help!
@RBC As stated in the original tweet, I work 0700-1900 and the branch is not open before or after those hours.
At this point I’ll be closing the account, there was no fraud on my account and even if suspected I should be able to speak to someone in a timely manner!
@RBC I’m being denied access to my bank account and have called your security line, only to wait on hold in excess of 40 mins, no one ever calls back, I work 0700-1900 so going to a branch is not an option, I am beyond fed up with the inconvenience of this bank!