NBT Patient Experience Team

Patient Experience Team at @NorthBristolNHS includes feedback, advice, volunteering, SPaRC, Fresh Arts, Patient & Carer Partners, Patient Stories & loads more!

[NBT Patient Experience Team @NBTPatient]

Join Break Out Voices at @NorthBristolNHS Southmead on Monday 7th July.

4:30-5:30pm - open rehearsal to learn a song, 5:30-6:30pm - performance including learnt song!

Join us at the Piano, Gate 30, Brunel building. All members from LGBTQIA+ community and allies welcome!

[NBT Patient Experience Team @NBTPatient]

Happy National Volunteers’ Week 2025.

A massive thank you to the 440+ volunteers @NorthBristolNHS

We have stalls in the Atrium Monday - Friday 10-4 with lots of volunteering info & handing out tokens of appreciation to our volunteers!

@volunteers_week
#VolunteersWeek

[NBT Patient Experience Team @NBTPatient]

What an incredible start to Creativity & Wellbeing Week!

From Bristol Taiko Drummers to North Bristol Good Afternoon Choir, Dancing with Dementia & Pathology Art 5 minute crafts - it’s been fab 🤩

Thanks Fresh Arts @NorthBristolNHS & @SuperSouthmead

[Missy Drissy @SoniaAdrissi]

What a great #WearRedForSepsis awareness day 7 years ago now! Lots of interest from many patients, relatives and staff so lots more #Sepsis awareness achieved. Heartfelt thanks to all. Keep #TalkingSepsis & #JustAsk #CouldItBeSepsis @NorthBristolNHS @NBTPatient @UKSepsisTrust

[NBT Patient Experience Team @NBTPatient]

Next Week is Creativity & Wellbeing Week (19th - 23rd May) which aims to spotlight the impact of the creative health sector across the country. 

Our Fresh Arts programme (funded by generous donations @SuperSouthmead ) has amazing activity next week for all 💙

@NorthBristolNHS

[NBT Patient Experience Team @NBTPatient]

What beautiful (paper) flowers 🌼

Thank you to wonderful volunteer Liz who runs patient craft sessions & keeps the wonderful Macmillan Centre @NorthBristolNHS

Brightening up the Patient Experience office & improving the experience for many patients and staff!

[North Bristol NHS Trust @NorthBristolNHS]

Pop over to the Brunel Atrium (by the piano), @CfDHoH team is there until 3pm today. ❤️

They’re offering advice and support to help reduce isolation and barriers for those who are Deaf or Hard of Hearing.

[NBT Patient Experience Team @NBTPatient]

Happy 11th Anniversary to the Move Makers! 🎉

What an incredible journey it’s been—11 years of smiles, support, and making a real difference @NorthBristolNHS

Here’s to each and every one of you who has walked alongside patients, visitors, and staff with compassion and care. ❤️

[NBT Patient Experience Team @NBTPatient]

Our final sign this week is ‘toilet’, thank you to Steve for sharing.

@north_bristol_nhs we have a fab OT who supports patients with sudden hearing loss. They have introduced the app ‘Hearing Helper’ on several wards which provides a live subtitle for patients.

#DeafAwareness

[NBT Patient Experience Team @NBTPatient]

Our next sign for Deaf Awareness Week is ‘drink’.

@NorthBristolNHS we strive for access for all Deaf & Hard of Hearing patients.

We’ve been auditing our hearing aid loops across the hospital. We welcome any feedback & encourage staff to check our LINK article for more info!

[NBT Patient Experience Team @NBTPatient]

Our next sign for Deaf Awareness Week is ‘Interpreter’ signed by Jhalak.

At @north_bristol_nhs we run several online Deaf Awareness Training sessions via our BSL provider @signsolutionsuk

Staff can sign up to the next one on 9th July 10-12 more on LINK

[NBT Patient Experience Team @NBTPatient]

The Centre for Deaf & Hard of Hearing Bristol will be hosting stalls at @NorthBristolNHS to offer advice & support for those experiencing hearing loss.

Stalls available:
Piano, Brunel building: 11am-3pm on 13 May, 10 June & 8 July
Cossham: 11 am-3pm on 20 May, 17 June & 15 July

[NBT Patient Experience Team @NBTPatient]

It’s Deaf Awareness Week! We will be sharing a sign a day relevant to @NorthBristolNHS

You can find useful information about access for Deaf & Hard of Hearing people including how to call us via a BSL interpreter: https://t.co/s8RfRZF8AM

Thank you Juliette for our first sign:

[NBT Patient Experience Team @NBTPatient]

It’s the end of a fab Patient Experience Week!

We delivered some of the Outstanding Patient and Carer Experience Awards today & can’t wait to share the winners with you all soon.

Thank you to all our staff & volunteers who work hard to ensure an outstanding patient experience!

[NBT Patient Experience Team @NBTPatient]

NBT staff pop along to the stall by the Piano today until 3pm (Brunel Atrium, Gate 30).

Find out more about our new e-learning programme: Improving the Patient Experience.

You can also find it on Learn / LINK by searching ‘Patient Experience’.

@NorthBristolNHS
@NHSElect

[NBT Patient Experience Team @NBTPatient]

Volunteers are a huge part of @north_bristol_nhs & contribute enormously to the patient experience!

We’ve recently launched our Volunteer Services Strategic Plan for 2025-2028:

https://t.co/00KdtOzs5E

And here is a snippet of Stewart’s story 💙

[NBT Patient Experience Team @NBTPatient]

As a Patient Experience Team we gather feedback in a variety of ways!

Here are a few voice messages of feedback & thank you’s from recent patients 💙

Staff can find a range of feedback & patient stories on the Patient Experience section on LINK.

#PatientExperienceWeek2025

[NBT Patient Experience Team @NBTPatient]

On Monday afternoons the patients in Elgar have a wonderful Dance for Dementia session led by the @theoriginalspinners coordinated by Fresh Arts & kindly funded by @SuperSouthmead

As you can see from the photos these sessions are a joy!

📸 Photos by Paul Blakemore.

[NBT Patient Experience Team @NBTPatient]

Today marks the start of Patient Experience Week 2025.

This week we will be sharing lots about Patient Experience @north_bristol_nhs

Let’s start with our wonderful volunteer musicians and how they supported NBT in 24/25.

#PatientExperienceWeek #PatientExperienceWeek2025

[NBT Patient Experience Team @NBTPatient]

Job alert: Volunteer Coordinator.

Colleagues at @NorthBristolNHS make sure you check out this vacancy open until 1st May.

In this hands on role you’ll work with a range of people and support our volunteers throughout their whole journey!

https://t.co/BQDh1fLAQt