NIALL PERRY

[NIALL PERRY @NIALLPERRY12]

@pup_doghouse @CreatorHouseVGs @MCU_Direct I also refuse to pay £20 to watch it on Disney+, it costs me £8 in the cinema and I get a better experience. If it goes on Disney+ only, I'm pirating it.

[NIALL PERRY @NIALLPERRY12]

@ChanelleThomasx @TeamKnowhowUK They sent me this on Facebook Customer Service, if you haven't had a reply.

[NIALL PERRY @NIALLPERRY12]

@ChanelleThomasx @TeamKnowhowUK Hopefully they come good! I have, but not had an answer, been trying since the 6th, phone lines have told me several different things. The email you didn't get says it'll be held for 2 weeks after the store reopens to come in and pay for, but want confirmation, so 🤞

[NIALL PERRY @NIALLPERRY12]

@TeamKnowhowUK Hello, I've been trying to get in touch without success and this is the same situation I'm in. I just want to either pay for my pre order, or know it is secure for when the store reopens.

[NIALL PERRY @NIALLPERRY12]

@ChanelleThomasx @TeamKnowhowUK How did you get on with this if you don't mind me asking? I'm in the same boat and have not had a response.

[NIALL PERRY @NIALLPERRY12]

@JLWindrow @TeamKnowhowUK @ScottieUK Hey that's great news man! Mine wasn't sure and the phone number has been really hit and miss with answers! Thanks for taking the time!

[NIALL PERRY @NIALLPERRY12]

I'm happy to wait for stores to reopen, I just want to know that you're holding to your word.

[NIALL PERRY @NIALLPERRY12]

@TeamKnowhowUK @ScottieUK "If you can’t do this, then unfortunately you’ll need to wait till our stores re-open in line with government guidance. Stock will continue to be reserved for you and held for 14 days after the stores reopen again"

Are you honouring this at least? It's in the email you sent.

[NIALL PERRY @NIALLPERRY12]

@TeamKnowhowUK Why have you decided to keep my £5 deposit of the PS5 when your email states you will hold it until after lockdown? Customer service says I have forfeited both the console and my £5.

[NIALL PERRY @NIALLPERRY12]

@curryspcworld Why are your customer service department telling me that the £5 in store pre order I paid is now forfeit? I was unable to get into store to pay in full at your last moment request, but was told it would be held for 2 weeks!