@aharc1989 @MoneySavingExp I can beat that!
Clean license, 40yrs no claims, never had an accident or claim, and no explanation from @GeoffreyInsure about the increase
@ScottishWidows@0hwell00hwell Almost 2 years since my complaint, and 5 years since I was first made aware of the issue and still it's not fixed.
This is homophobia and it's not acceptable.
@THORPEPARK hi we've been in webchat since 9:38 about an issue, speaking to Nathan and finally got our problem sorted, then were cut off and now nothings happening?
@virginmedia your customer service, website and app are shocking, you've stolen money and won't sort out the issue, you promise to call back and nothing gets done, shame on you
@virginmedia We have tried calling ,we've spent hours on the phone and get nowhere apart from promises to call us back, which you never do.
My sister is deaf and disabled and has difficulty on the phone and her husband has cancer.
You need to help!
@virginmedia No, she was out of contact, and either way you stated at the time there would be no charges (standard cut and paste response to say read the contract)
Equipment was returned, you have said some was missing, it wasn't.
@virginmedia My sister moved house in June and wanted to take Virgin services with her, you don't cover her new address so the account was closed and we were told there wouldn't be any fees, you then charged a termination fee and charged for returned equipment you say you didn't receive!
@MoophsTV@Argos_Online@ArgosHelpers Likewise here, I've managed to get to the payment screen so many times then had errors.
Finally managed to get one, payment taken, then order cancelled.
Yeah refunded 5 days later but no funds for those 5 days!
@virginmedia moved house, you don't service the new area so we had to cancel and were told they'd not be a cancellation fee, not only did you send a final bill with a fee, you're also trying to charge ยฃ100 for no return for equipment you collected!
Shame on you