Era BPJS Kes:
* Masyarakat euforia bisa berobat "gratis" sehingga keluhan dikit langsung berobat dan minta rujukan ke spesialis.
* Anggaran BPJS Kes terbatas sehingga menekan setiap cabang agar menurunkan tingkat utilisasi.
* Pengajuan klaim rumit, tarif INACBG masih kecil.
Sometimes separate the person from the promise. Write 2 lists. What they actually gave you & what you hoped they’d give you. Don’t mix them. The issue is ppl fall in love with column 2 & then use column 2 to excuse column 1.