NIKHIL REDDY

[NIKHIL REDDY @NNR9911]

THE ABSOLUTE FAILURE OF MAKE MY TRIP
@makemytrip @makemytripcare @Rajesh_Magow @DeepKalraMMT @flysrilankan @MoCA_GoI @DGCAIndia @AirSewaIndia

My promised rescheduled flight is SriLankan Airlines UL178 on 16 September 2026, from Hyderabad to Colombo, departing at 10:15 AM and arriving at 12:10 PM.

I have been chasing MakeMyTrip for 13 DAYS — calling, emailing, following up, and escalating this matter — and I am STILL being told to wait.

My flight is TOMORROW MORNING.

Vaibhav Rawat has repeatedly ignored my calls since yesterday evening and again today, yet I am now being asked to wait another 4–5 HOURS for a callback.

WHAT EXACTLY AM I SUPPOSED TO DO? WAIT UNTIL MY FLIGHT TIME PASSES?

If UL178 is actually my confirmed rescheduled flight, CONFIRM IT IN WRITING NOW.

If you CANNOT CONFIRM UL178, then STOP WASTING MY TIME.

Give me a FULL REFUND WITHOUT ANY DEDUCTIONS, along with appropriate compensation for the additional expenses, financial losses, inconvenience, disruption, and the severe mental stress and trauma I have been put through because of these 13 days.

I have proof of everything — emails, call records, screenshots, and every escalation.

13 DAYS IS ENOUGH.

No more “please wait.”
No more “we are checking.”
No more “someone will call you.”

CONFIRM MY FLIGHT OR REFUND ME IN FULL AND COMPENSATE ME FOR WHAT I HAVE BEEN PUT THROUGH.
#MakeMyTrip #MakeMyTripCare #SriLankanAirlines #UL178 #FlightCancellation #FlightReschedule #PassengerRights #ConsumerRights #TravelComplaint #DGCA #AirSewa #MoCA #Hyderabad #Colombo #CustomerRights #Accountability

[NIKHIL REDDY @NNR9911]

🚨 @makemytrip @makemytripcare @Rajesh_Magow @DeepKalraMMT — 3 DAYS BEFORE MY FLIGHT & STILL NO SOLUTION

I booked my SriLankan Airlines HYD–CMB round trip on 2 September 2026, scheduled for 17–27 September. My UL176 Hyderabad–Colombo flight on 17 September was cancelled.

Today is 14 September — only 3 days before departure, and I STILL have no confirmed solution.

Since the cancellation, I have repeatedly called MakeMyTrip. I spoke with Vaibhav Rawat yesterday and again today. He is the only person who actually called me back, yet even after speaking with him, there is still NO solution. I am simply being asked to wait.

My call history shows multiple calls to MakeMyTrip on 4, 5, 6 September, Saturday, yesterday and today, including calls with Vaibhav Rawat. I am attaching screenshots as proof.

I have also sent multiple emails to MakeMyTrip’s CEO and senior management, including Rajesh Magow, Deep Kalra and others, but have received no meaningful response or resolution.

Booking ID: NN7ANAT919654431159
PNR: B5TCRG

Because of this delay, I cannot finalize my hotels, transport and activities and may face significantly higher last-minute costs.

@makemytrip — STOP ASKING ME TO WAIT. Either provide a confirmed alternative immediately or give me a FULL REFUND + compensation for the additional costs caused by your negligence.

Multiple calls. Multiple emails. ZERO resolution.

#MakeMyTrip #FlightCancellation #ConsumerRights #SriLankanAirlines #TravelIndia

[NIKHIL REDDY @NNR9911]

Stop trying to silence me by reporting my account after cancelling my flight, delaying my resolution for 13 days, repeatedly asking me to “wait,” and failing to provide any confirmed solution. I have proof of everything.
MakeMyTrip, stop abusing the reporting system to suppress a legitimate complaint—answer the evidence and fix the mess you created.

[MakeMyTrip Care @makemytripcare]

@NNR9911 We can understand that you may not feel good when we ask you again to wait and cooperate with us. However, we would like to assure you that we are working on your concern and will get back to you with an appropriate resolution within 24 hrs.- Nikhil

[MakeMyTrip Care @makemytripcare]

As reviewed, Mr Vaibhav from the management team is already working on this case and is in connect with you via email under reference number 24193477248165824. It is requested to keep one mode of communication just to avoid any confusion about the resolution of your query. -Kaushik

[MakeMyTrip Care @makemytripcare]

@NNR9911 Rest assured, our management team is already working on this case and will assist you amicable. -Kaushik

[NIKHIL REDDY @NNR9911]

Stop trying to silence me by reporting my account after cancelling my flight, delaying my resolution for 13 days, repeatedly asking me to “wait,” and failing to provide any confirmed solution. I have proof of everything.
MakeMyTrip, stop abusing the reporting system to suppress a legitimate complaint—answer the evidence and fix the mess you created.

[NIKHIL REDDY @NNR9911]

🚨 @makemytrip @makemytripcare @Rajesh_Magow @DeepKalraMMT — 3 DAYS BEFORE MY FLIGHT & STILL NO SOLUTION

I booked my SriLankan Airlines HYD–CMB round trip on 2 September 2026, scheduled for 17–27 September. My UL176 Hyderabad–Colombo flight on 17 September was cancelled.

Today is 14 September — only 3 days before departure, and I STILL have no confirmed solution.

Since the cancellation, I have repeatedly called MakeMyTrip. I spoke with Vaibhav Rawat yesterday and again today. He is the only person who actually called me back, yet even after speaking with him, there is still NO solution. I am simply being asked to wait.

My call history shows multiple calls to MakeMyTrip on 4, 5, 6 September, Saturday, yesterday and today, including calls with Vaibhav Rawat. I am attaching screenshots as proof.

I have also sent multiple emails to MakeMyTrip’s CEO and senior management, including Rajesh Magow, Deep Kalra and others, but have received no meaningful response or resolution.

Booking ID: NN7ANAT919654431159
PNR: B5TCRG

Because of this delay, I cannot finalize my hotels, transport and activities and may face significantly higher last-minute costs.

@makemytrip — STOP ASKING ME TO WAIT. Either provide a confirmed alternative immediately or give me a FULL REFUND + compensation for the additional costs caused by your negligence.

Multiple calls. Multiple emails. ZERO resolution.

#MakeMyTrip #FlightCancellation #ConsumerRights #SriLankanAirlines #TravelIndia

[NIKHIL REDDY @NNR9911]

Oh please. I have been hearing the exact same thing from MakeMyTrip for the last 13 DAYS — “Vaibhav is working on it,” “please wait,” “we will update you.”

And what has been the result? ZERO resolution.

@makemytripcare, please stop giving me scripted replies and actually read the entire post and every screenshot I have attached. The call records, emails and conversations are all there.

@makemytrip @Rajesh_Magow @DeepKalraMMT — 13 DAYS of chasing MakeMyTrip, multiple calls, multiple emails and still no solution.

I don’t need another “we are looking into it.” I need a confirmed flight or my full refund and compensation for the losses your delay is causing me.

ENOUGH WITH THE WAITING. FIX THIS NOW.

[NIKHIL REDDY @NNR9911]

Oh please. I have been hearing the exact same thing from MakeMyTrip for the last 13 DAYS — “Vaibhav is working on it,” “please wait,” “we will update you.”

And what has been the result? ZERO resolution.

@makemytripcare, please stop giving me scripted replies and actually read the entire post and every screenshot I have attached. The call records, emails and conversations are all there.

@makemytrip @Rajesh_Magow @DeepKalraMMT — 13 DAYS of chasing MakeMyTrip, multiple calls, multiple emails and still no solution.

I don’t need another “we are looking into it.” I need a confirmed flight or my full refund and compensation for the losses your delay is causing me.

ENOUGH WITH THE WAITING. FIX THIS NOW.

[NIKHIL REDDY @NNR9911]

@makemytripcare Kaushik, please read my entire post and go through ALL the screenshots I have attached before replying.

I have already clearly mentioned that I spoke to Vaibhav Rawat yesterday and again today. Your own response is simply repeating what I have already told everyone.

Vaibhav is already handling the case — and that is exactly the problem. THERE IS STILL NO RESOLUTION.

I have spoken to Vaibhav multiple times, including yesterday and today, and after all those conversations I am still being asked to “wait.” My flight is on 17 September — just 3 days away.

So telling me to continue communicating with the same person does absolutely nothing when that communication has already happened and has produced ZERO solution.

Please look at the screenshots showing my call history, emails and previous escalations before sending another standard response.

I don’t need another acknowledgement. I need a confirmed flight solution.

If Vaibhav has a solution, ask him to provide it now. If he doesn’t, please escalate this to someone who can actually resolve it.

Stop making me repeat the same thing. Read the entire post and the evidence first.

[NIKHIL REDDY @NNR9911]

@BCCI #ThankYouSachin

[NIKHIL REDDY @NNR9911]

@BCCI#thank you sachin