Natalie Williams

[Natalie Williams @NWill2024]

@TMFanSupport Hi we are in Edinburgh to see Taylor Swift at Murrayfield tonight and can’t get into our account - telling us we need a password reset but it takes too long and when it arrives it is expired. How can we access our tickets please?

[Natalie Williams @NWill2024]

@TicketmasterCS We have already submitted a request but message says we will hear back in 24-48 hours but this will be too late

[Natalie Williams @NWill2024]

@TicketmasterCS we are going to Taylor Swift @ Murrayfield tonight and cannot access our account. It says we need to update password but by the time the password reset link comes through on email the code has expired. How do we fix this? There is no phone number to call. Thanks

[Natalie Williams @NWill2024]

@TicketmasterCS Please can someone get in touch ticketmaster is making us reset our password but by the time the password reset link arrives by email the link has expired. At Murrayfield tonight for Taylor Swift and unable to access our tickets. Thanks!

[Natalie Williams @NWill2024]

@LoveWilko Hi have you managed to look into this for me yet?

[Natalie Williams @NWill2024]

@LoveWilko for the last 2 weeks I have been trying to return a faulty item and get a refund. Only method of contact is via Zendesk. I have sent all info requested yet still no update. Terrible customer service - please can someone who can sort this get in contact.

[Natalie Williams @NWill2024]

@LoveWilko I have sent a DM