MD of National Express the only nationwide transport network, with coach services from 1000 destinations across the UK. Out of hours please contact @nxcare
@lostakh@nationalexpress@nxcare I am sorry to hear this, we are experiencing a high volume of contacts. If you have DM me us the details we will be in touch with you.
@PatrickBham Hi Patrick, I do apologise for the wait. I would like to confirm that our Team are currently in the process of investigating this and will try to get back to you as soon as possible. Your further messages have been attached to the file, thank you for your patience.
@AuroraA20134314 Hi. I'm sorry to hear of your dissatisfaction with our response to your complaint. Having viewed your complaint file I can see this is a NX West Midlands service. I have requested the team to get in touch with you on this to discuss your complaint further.
@dnepo We will be following the latest government guidance regarding the wearing of face coverings from 19th July. We will update our 'Travelling safely together' webpage and other customer communications shortly.
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@RenatoMurfin @NorthSomersetC Hi Nadine, I hope you are okay. I am very concerned to here what happened. My colleague @nxwestmidlands will escalate this for you, she will require some further details from you also.